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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3147 reviews 60%
4 star 1090 reviews 21%
3 star 144 reviews 3%
2 star 429 reviews 8%
1 star 452 reviews 9%
Review Us
Diane H.
5 out of 5
10/2/2023
I will be happy to give my feedback,Thanks for the excellent customer service...Love Toyota ??
Vengheng L.
1 out of 5
10/2/2023
Told me my engine filter needs to be replaced soon when the filter is brand new and just got replaced 10 days ago. Overcharged me for tire balance & rotation and alignment. Car services were done for an hour and they didn’t inform me the car is ready to go. Service representative went home and ignored my presence just right outside his door. Last time ever to use your dealership.
Patricia G.
5 out of 5
10/1/2023
Dud a fantastic job on a busy Saturday morning, thank you
John G.
5 out of 5
10/1/2023
Great service as promised at a great price.
Jessica L.
4 out of 5
9/30/2023
Tucker helped me review the costs on my service and corrected the invoice for me after seeing I was accidentally being overcharged based on how I scheduled the appointment. Thanks Tucker!
Tiffani B.
4 out of 5
9/30/2023
Oscar was friendly and professional and greeted me immediately told me he had another customer, but would be with me asap.
Karla M.
4 out of 5
9/30/2023
Oscar was great! He was very responsive to our questions, very courteous and polite. Though no fault of his, it was very busy at the dealership and we had to wait a while when checking in and checking out of our appointment.
Anthony G.
4 out of 5
9/30/2023
Evan vey nice and polite, I believe he would also make a good salesperson at your dealership..
Sue W.
4 out of 5
9/30/2023
Helpful hints about tires Cost for service reasonable
Michael M.
5 out of 5
9/30/2023
Excellent service and car care at Legends Toyota.
Ramona V.
5 out of 5
9/30/2023
Very good service Chris thank you
Barry W.
3 out of 5
9/29/2023
Received a call from legends Toyota suggesting I had missed appointment yesterday.
Greg D.
2 out of 5
9/29/2023
Had to take it back the next day because the didn't connect a airhose and check engine light and track off light came on. Wasn't running right when I drove it home from a simple service appt. It should have been driven after the service which they obviously didn't do. Not the first time the service department not doing there jobs. We have nought many vehicles from ledgends Toyota, won't be buying anymore because of poor service department.
Mia B.
2 out of 5
9/29/2023
All of the employees were great and super helpful. However I made an appointment for 10:15 am for an oil and filter change and I didn’t leave the dealership until 12:40pm. I was an hour late for work.
Jill C.
5 out of 5
9/29/2023
This was an easy, streamlined purchase process. Thank you!
Robert T.
3 out of 5
9/29/2023
One problem I had was accessing the repairs list which needed validation of my phone number or email on file. Nether was accepted but the agent said it was correct
Esteban D.
5 out of 5
9/29/2023
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Donald W.
4 out of 5
9/29/2023
Had service work done today, my service writer was Evan Donahue and he was just a great person. Evan not only was very polite also answered several questions/ concerns of mine, think he must be an asset to your business . He is down to earth, and always a smile , good attitude. I will be back, and recommend service and and dealership to all. Thanks. Don White. 9-28-23
Phil S.
5 out of 5
9/29/2023
He w as patient and explained things well.
Jack R.
4 out of 5
9/29/2023
1 hour past “promised” time

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