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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3147 reviews 60%
4 star 1090 reviews 21%
3 star 144 reviews 3%
2 star 429 reviews 8%
1 star 452 reviews 9%
Review Us
Caleb A.
5 out of 5
9/28/2023
It was a pleasure working with Amber and Juan. They are very knowledgeable about their products and the industry in which they work in. Their customer service was exemplary to say the least. Thank you for allowing my first time car buying process to run as smooth as possible.
Brian S.
5 out of 5
9/28/2023
Evan did a great job.
Christine D.
3 out of 5
9/28/2023
I communicated my comments to the service advisor.
Shailesh P.
1 out of 5
9/28/2023
Wrong charg money Chet I not happy all ready total cost after extra charge
Elizabeth S.
5 out of 5
9/28/2023
Great service as always! Thanks Evan!
Greg D.
4 out of 5
9/28/2023
Everything went as planned, time frame of wait was accurate
Janette C.
5 out of 5
9/28/2023
Service advisor was very courteous and provided updated information on the details of the service that was being done. The courtesy shuttle was an unexpected and welcome surprise. The driver was friendly and polite and offered interesting details on Toyota hybrids.
Larry V.
1 out of 5
9/28/2023
Do not have any issues with Mr Jacobson. Do have issues with your appointment system. I had an 8:30 appointment to program a key fob for my car. Was after 10:30 before car was completed. Mr. Jacobsen apologized but think you need to look at how you do appointments and how you handle them when they show up. No one can really explain why it took 2 m+ hours to do a 15 min job. I no other services performed.
Rachel R.
5 out of 5
9/28/2023
Thank you for great service
Bruce T.
5 out of 5
9/28/2023
Great job. Oscar is a great guy!
Sharon G.
5 out of 5
9/28/2023
Good service and employees are very helpful.
Linda D.
5 out of 5
9/28/2023
Evan was great from the start. A very personable person. Stayed in touch with me keeping me updated about my car repairs.Did what he said he would do. Will highly recommend Toyota service.
Milad N.
5 out of 5
9/27/2023
good ????
Gary L.
4 out of 5
9/27/2023
Great service, even during installation of new system
Cruz M.
2 out of 5
9/27/2023
I went to ask them to solve a problem with my car and they charged me more than 300 dollars and the car is the same or worse. It was a bad service. They didn't know how to explain the whole problem to me. They only sent me a text and they couldn't call me.
Amelia J.
5 out of 5
9/27/2023
Courtesy
Keith C.
4 out of 5
9/27/2023
The waiting room coffee machine was fast and offered many flavors! Come out to Legends and enjoy one.
Kreg J.
5 out of 5
9/27/2023
A very good experience.
Mia B.
2 out of 5
9/26/2023
All of the workers were super helpful. However I made an appointment at 10:15am for an oil and filter change. I didn’t leave the dealership until 12:40pm and I was an hour late for work.
Jamal W.
1 out of 5
9/26/2023
2 1/2 hr wait was ridiculous

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