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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3139 reviews 60%
4 star 1089 reviews 21%
3 star 144 reviews 3%
2 star 429 reviews 8%
1 star 451 reviews 9%
Review Us
Matthew S.
2 out of 5
12/6/2023
The service guys were great and I will continue to use them. The sales team seemed to be bothered by my visit. The only name I heard was Calvin and he seemed bothered that I came to the sales desk. The also saw me try the service doors to get in without coming over to unlock them and making me walk to door on the far corner. I was trying to helpful by parking by the service doors. Terrible customer service from the sales team but amazing from the service crew. I probably won’t deal with that sales team on my next purchase.
David Hurrelbrink.
5 out of 5
12/6/2023
Quick, courteous friendly service we can depend on.
Rodriguez J.
5 out of 5
12/6/2023
Great Service
Blaine B.
5 out of 5
12/6/2023
Oscar has assisted me a few times, always polite and professional.
Gayle E.
5 out of 5
12/6/2023
Thank you.
Leslee B.
2 out of 5
12/6/2023
I brought my vehicle in for an oil change and tire rotation. The only reason I bring it there is because tire rotations are free since I purchased my tires there. Today, they changed my oil and then texted me that they would big be rotating the tires because of the low tread. The person that helped me said his “guy” did not tell him he wasn’t rotating the tires until the oil was already changed and the car was outside. If they had told me this up front, I would never have gone through with the oil change beside it is insanely expensive there anyways. What should have happened, is they should’ve notified me first. Instead, I was forced to pay $75 with no offer to correct the situation, to rotate my tires, or even a discount for their lack of notification. There is nowhere in writing that says I can’t rotate my tires after a certain tread level. Just poor service all around. I will purchasing tires soon but will go elsewhere, as well as for the rest of my service and purchasing of new vehicles. Do better.
Lisa C.
4 out of 5
12/5/2023
Always polite
Juan Carlos.
5 out of 5
12/5/2023
Good service
Heather K.
5 out of 5
12/5/2023
Mr. Donahue is so nice and efficient! He makes the whole experience as easy as possible!
Kevin K.
5 out of 5
12/5/2023
Good Service.
William M.
5 out of 5
12/5/2023
Everything went smoothly and Oscar handled everything professionally. Quick in and out . Good job!
Chester W.
4 out of 5
12/5/2023
Evan is a consummate professional. He answered all my questions, let me know the truth about the repair and time-line to fix based on Parts availability. Very thorough, straight forward and knowledgeable.
Terry L.
5 out of 5
12/5/2023
Thanks to Jack Frost and the young lady that took care of us
Auden A.
4 out of 5
12/5/2023
The guy was pretty straight forward and honest about my plan. Not like the other a-holes. Today is probably one of the only times i have came for service and not have to get pist off
Richard N.
5 out of 5
12/5/2023
Thank you
Tammy K.
5 out of 5
12/5/2023
Very friendly and job done well.
Brian C.
5 out of 5
12/5/2023
All good
Kara B.
5 out of 5
12/5/2023
Thank you!
Diana B.
5 out of 5
12/4/2023
Service was great. Nice environment. I felt very comfortable during my wait.
Theresa C.
5 out of 5
12/4/2023
Oscar was very attentive and professional. Thank you.

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