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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3139 reviews 60%
4 star 1089 reviews 21%
3 star 144 reviews 3%
2 star 429 reviews 8%
1 star 451 reviews 9%
Review Us
John M.
4 out of 5
12/20/2023
Evan is always very helpfully, professional and friendly. I appreciate all he does to make going in for maintenance a positive experience.
Diane P.
5 out of 5
12/20/2023
Great service I love my 4 Runner and the service
Alice D.
4 out of 5
12/20/2023
I look forward to receiving the survey.
Michael K.
5 out of 5
12/19/2023
Great service today.
Phuong N.
4 out of 5
12/19/2023
Have a good day Thank you
Karla M.
1 out of 5
12/19/2023
My vehicle was finished later than anticipated and I had to find someone to check me out afterwards.
Shaylene B.
1 out of 5
12/19/2023
I asked if the tire rotation was included in the price of my oil change and the scheduler told me that it was. I wasn’t expecting to pay an additional $30 and wasn’t given an estimate to sign prior to the work being completed.
Sharon M.
5 out of 5
12/19/2023
Got in right on time and finished in a timely manner.
Rachel E.
5 out of 5
12/19/2023
Only suggestion would be to add a complimentary car wash :)
Walter M.
5 out of 5
12/19/2023
Everything was great.
Ernesto R.
5 out of 5
12/19/2023
Evan was great.
Chris M.
1 out of 5
12/19/2023
I came in to address primarily my window issue and second oil change. Oil change and tire rotation occurred but the window issue was not addressed. I was given a diagnosis of the window which mechanically did not make sense. I will have to make another appointment which is a challenge since we live a good distance away. Honestly, I am surprised with this visit. Not expected from a trust worthy brand.
Darrah L.
1 out of 5
12/19/2023
I had an appointment to get my tires rotated at 10am. I arrived 10 minutes early. I did not leave the dealership until 11:45am; almost 2 hours after my scheduled appointment. Nonetheless, I didn’t get vehicle alerts on my phone until 11am, leading me to think that no one had even touched my car untilthen. I think that’s ridiculous that I had to wait almost 2 hours just to get my tires rotated, especially when I had a scheduled appointment. It would’ve been quicker if I did it myself. I am very disappointed in this experience.
Larissa M.
1 out of 5
12/19/2023
Was told defrost button wasnt malfunctioning but upon trying it found it not functional still I wound up not being charged but was dismayed at the lack of solution.
Robert I.
1 out of 5
12/19/2023
I scheduled this week multiple weeks out, including the safety recalls. The parts were not available, so a separate visit is now required. I’m disappointed with the preparation.
William H.
5 out of 5
12/17/2023
Finished quicker than expected. Good JOB!
Eric D.
4 out of 5
12/17/2023
Received great service on all my appointments at Legends Toyota.
Misty B.
4 out of 5
12/17/2023
The service team didn’t give up until the issue was resolved. Thank you for giving me a loaner car to drive while I had to leave mine overnight.
William K.
4 out of 5
12/17/2023
Thumps up ????
Alphonse P.
5 out of 5
12/17/2023
Dealt with Derek Matson and Tony great job!!

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