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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3139 reviews 60%
4 star 1089 reviews 21%
3 star 144 reviews 3%
2 star 429 reviews 8%
1 star 451 reviews 9%
Review Us
Albert T.
5 out of 5
12/24/2023
Always good
Karl G.
5 out of 5
12/24/2023
Professional business and super customer service Bryce, thank you for your professionalism.
Grant H.
4 out of 5
12/24/2023
No complaints whatsoever... Will see legends for next suggested services....
Philip T.
5 out of 5
12/24/2023
Great service like always!! We love our Toyota truck. This will be a forever vehicle for our family!!
Denise E.
1 out of 5
12/23/2023
The drivers side wiper blade replacement seems to be defective because when it wipes across the windshield, the top edge of the blade doesn’t lay flush on the windshield and therefore doesn’t clean all of the water off. Appear to be different blades than what you all installed last time. Poor quality.
Paula R.
4 out of 5
12/23/2023
Received exceptional service as always at this dealership!! This is why I keep coming back.
Alfred O.
5 out of 5
12/23/2023
Evan was professional and went beyond the norm to give me a very satisfying service. I will always come to legend for my car needs and recommend them to my family and friends.
Alexandra E.
5 out of 5
12/23/2023
Bryce was very knowledgeable, courteous, and efficient! Thanks so much!
Rich A.
5 out of 5
12/23/2023
Evan was outstanding in serving our needs during our appointment time at Legends toyota.i Rate home at a10+. Thanks for hiring a very professional, friendly & knowledgeable service tech. Rich A
Ben K.
2 out of 5
12/23/2023
I’m a longtime customer—all 5 of my vehicles get serviced with legends Toyota. I hesitate mentioning this cause I’m not sure it’s really Oscar’s fault— appeared to be a very busy day…my 1130a appt for tire rotation and battery check was projected to be a 2 hour wait. Disappointing but I understand if drop-ins were higher than expected. I got the pre checkin text at 1130, but didn’t get my inspection report until about 1:30p and my car was already in the completed bay. The battery was bad but I didn’t have more time to deal with staying so I left and got the battery elsewhere. I don’t hold this against Oscar or legends. No impact on my continuing. But am happy to talk to someone if it helps explain. Thx!
Sandra J.
5 out of 5
12/23/2023
Evan is always a joy to work with.
Joe B.
2 out of 5
12/23/2023
When making an appt for anOil Change I assume I am doing so to prepare the service team with a workload they are able to handle. Being told the this service will take at least 2 hours is in acceptable. Should not pass the bad experience off to the customer due to lack of supervision, staffing, bad scheduling or what ever it might be. I know from my experience of changing the oil and having it serviced with you it takes no more then 1 hour.
Douglas C.
3 out of 5
12/22/2023
I know this is not concerning the dealership at all. But it would be nice if mud flaps came standard on all the Tacoma TRD or at least given the option.
Ryan S.
5 out of 5
12/22/2023
Thank you Evan!
Jeffry K.
5 out of 5
12/22/2023
Great experience - both Derek and Cam were terrific to work with. Our daughter loves her new vehicle!!!!
Paul W.
5 out of 5
12/22/2023
Great Job
Ryan R.
1 out of 5
12/22/2023
My appt for a oil change and tire rotation was at 0715 I got there I few min before 0715 and it took 2 hours to get my truck back. I could see if you got backed up towards the end of the day. But to be backed up at the start of the day is a bit ridiculous.
Cho H.
5 out of 5
12/22/2023
No comment. Thanks
Brian K.
5 out of 5
12/22/2023
Evan was responsive, straight forward, communicated well, and provided excellent customer service.
Mary W.
4 out of 5
12/22/2023
The time they told when the car will be ready was was right. They took care of my needs.

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