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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3127 reviews 60%
4 star 1087 reviews 21%
3 star 144 reviews 3%
2 star 429 reviews 8%
1 star 450 reviews 9%
Review Us
Yolonda J.
3 out of 5
6/9/2024
There was an oil stain on my floor mat.
Sadie M.
5 out of 5
6/9/2024
Kyle was helpful and provided timely communication regarding the status of my vehicle.
Michelle J.
5 out of 5
6/9/2024
Well done!
Kathleen G.
5 out of 5
6/9/2024
Very nice to me and let me know cost and what my vehicle needed. I trusted him
Angie W.
5 out of 5
6/9/2024
Josh took care of all questions ask of him. Very polite and knew his craft as dealing with us as customers of your dealership. Which is hard to find in this day and age. Job well done Josh.
Jason L.
3 out of 5
6/8/2024
Came back with update on projected services ie) initially stated front and back brakes needed changed. service advisor notified me that the back brakes are in good condition. Do you service Jeep wranglers?
Marisela E.
5 out of 5
6/8/2024
Good
Miguel S.
5 out of 5
6/8/2024
Thank you for the great work!
Carol H.
5 out of 5
6/8/2024
Thank you. The service was great the were respectful told me about the recalls and informed and fix them.
Jennifer D.
2 out of 5
6/8/2024
Josh did great, however the technician that checked my AC didn't do a good job.... so we left the rav there at Toyota, with Josh to have them check my AC it is NOT cooling down like it should!!
Paula S.
5 out of 5
6/7/2024
Great work! Thank you!
Pao V.
3 out of 5
6/7/2024
I understand that it's busy buy it's take too long wait for. It's take me 2hrs to wait mantaince check.
Betty B.
1 out of 5
6/7/2024
Had an appointment at 10 car wasn’t taken into shop until 1210 no one was told anything. Very disappointing I had another appointment at1130 and had to cancel it. All that was needed on my vehicle was a tire rotation. They also stated there was a recall (something to do with the front bumper. That wasn’t done at all due to the time issue. The worst ever. Didn’t leave until 1230
Kate J.
4 out of 5
6/7/2024
Evan was great. But it seems like you guys are struggling w making the right number of appointments. Last week, I had an appointment that I postponed when you all called to say you were running behind. Then I got the same call yesterday too. It’s frustrating to put something g in the schedule and then have to move it or have it take way longer than expected!
Karold C.
5 out of 5
6/7/2024
Evan and Emily did great super smooth process
David L.
1 out of 5
6/7/2024
Hello, I noticed a nice scratch on my paint below the drivers door. Please check your video you took when you checked it in. Call me Friday at ****-****-xxxx
Michael B.
4 out of 5
6/7/2024
I was satisfied with service. I will be back.
Nick L.
1 out of 5
6/7/2024
The service requested was transmission flush; technician communicated that this was the approved service; after service was performed paperwork identified only four quarts of trans fluid added; asked technician to identify why so little trans fluid was added after a flush; technician identified that flush did not occur; fluid was changed but not flushed; service provided and promised was not performed.
James H.
5 out of 5
6/7/2024
All good. Thanks
Jill S.
5 out of 5
6/7/2024
Evan always does a great job!

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