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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3127 reviews 60%
4 star 1087 reviews 21%
3 star 144 reviews 3%
2 star 429 reviews 8%
1 star 450 reviews 9%
Review Us
Katherine P.
1 out of 5
6/19/2024
I was told when I arrived at 7:15 in the morning that it would be 45 minutes to an hour so I decided to stay. It took nearly 2 hours before they finally said my car was done! Also, when I arrived for my scheduled appointment for the recall, they told me they didn’t know if they had any of the parts to fix it because they had use them all yesterday. thankfully they had some delivered that morning. .
Mark M.
5 out of 5
6/19/2024
Outstanding service. Thank you!
Mary M.
5 out of 5
6/19/2024
Excellent service. Very friendly and easy to ask questions. Was willing to take the time to answer questions
Jackie U.
5 out of 5
6/19/2024
Mike is a very personable professional. He was very courteous, friendly and helpful. He’s very knowledgeable and gave excellent customer service!
Bell Masonry.
5 out of 5
6/19/2024
We had a wonderful car buying experience!! Jain and Austin were amazing!! And I love my car!!
Mariane W.
4 out of 5
6/18/2024
Josh is very professional and handled my auto maintenance needs very well. I am glad that I decided to bring my Highlander to your shop. I will be very likely to bring my car back again for regular maintenance.
Mlima Wa.
5 out of 5
6/18/2024
The service for today was very good ????
Mark W.
5 out of 5
6/16/2024
Thanks for getting us in and out
Vera D.
5 out of 5
6/15/2024
He was very kind and efficient.
Lance B.
5 out of 5
6/15/2024
Ok
Nancy G.
2 out of 5
6/15/2024
It took 4 hrs rot finish my car
Behind T.
5 out of 5
6/15/2024
Michael was very helpful!
Darrel G.
5 out of 5
6/15/2024
Josh was Very professional and Knowledgeable.
Scott H.
5 out of 5
6/15/2024
Appreciate the quickness and attention to detail.
ALLEN R.
1 out of 5
6/15/2024
700 dollars for a new set of keys? For a 12 year old vehicle Is ridiculous. I spent 100 dollars and 5 hours of my time to tell me that the keys I have will not send a signal to the car to unlock it or the panic button.
Ryan B.
4 out of 5
6/15/2024
We really appreciated Bryce. We had unanticipated costs but he was wonderful to communicate with. He leant us a vehicle (we live about an hour forty mins away).
Kevin C.
4 out of 5
6/15/2024
It was a comfortable waiting room.
ROGER R.
2 out of 5
6/14/2024
No call or text when done. Had to call twice to get an answer.
Lois S.
4 out of 5
6/14/2024
My car is running real great. Everything is done OK
Sean K.
1 out of 5
6/14/2024
I was not notified about the multi point inspection results until it was time to pay. There were recommendations that I would have had completed but they had already pulled my vehicle up to leave. My tech was nowhere to be seen until it was time for me to leave. He sent the text notifying me of the results as I was walking up to the checkout to pay.

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