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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3123 reviews 60%
4 star 1085 reviews 21%
3 star 143 reviews 3%
2 star 429 reviews 8%
1 star 447 reviews 9%
Review Us
Randal B.
5 out of 5
9/5/2024
Andrew did a great job getting service on my 3 cars I brought in today
Larry G.
5 out of 5
9/5/2024
WAS VERY IMPRESSED WITH YOUR EMPLOYEE NAMED JULIE, SHE WAS VERY PROFESSIONAL AND KNOWLEDGEABLE ABOUT THE CARS AND THE COMPLETE PURCHASING PROCESS. I SURE SHE IS THE MAIN REASON I MADE THIS PURCHASE. ALEX WAS GOOD, JULIE WAS EXCEPTIONAL PLEASE THANK HER AGAIN FOR ME,EMPLOYEES LIKE HER ARE RARE.
Wendi B.
2 out of 5
9/5/2024
Check in was chaotic. No one seemed to know what was happening. I had to repeat my information to a couple of different people. Once again, I felt I was being treated differently because my services were at no charge. The only positive was that my car was finished quickly.
Bruce S.
5 out of 5
9/5/2024
Great job as usual
Sandra J.
5 out of 5
9/5/2024
Michael was awesome, as usual
Vicki B.
3 out of 5
9/5/2024
Need to make RAV4 warning buzzers more like Tacoma. Hard to hear for some people, since so high pitched.
Pam Y.
5 out of 5
9/5/2024
Andrew was the best service rep I have had: I needed my car done by 12 & he did it! Straight & clear! Keep this amazing guy
John S.
5 out of 5
9/5/2024
Legends always has a great service department.
John L.
2 out of 5
9/5/2024
The Interior cleaning was not what I expected, but I do appreciate legends toyota.
CYNTHIA H.
2 out of 5
9/4/2024
My car was not in your shop today. I do not know who you actually serviced but it was not CYNTHIA H
Jesus J.
5 out of 5
9/4/2024
People who help me with the purchase do everything to make possible get my vehicle I appreciate a lot thank you guys!! Excellent job well done!!!
Phillip H.
4 out of 5
9/4/2024
EVAN is the best please reward him ive been coming there for years before you open to the lendgens you were Roger's asmith and sons I really need to get my car in it was the only transportation I had and dint want to have an accident he step up and get me in I called Friday and was told I had to wait til Saturday a week late4 I couldn't do it I'm going to do something for him myself to let him know how I Really appreciate that he dine Thank you for allowing him to work for your company.He's how standing he is the best
Niccollette G.
5 out of 5
9/4/2024
Evan was absolutely incredible from the moment I walked in. He was helpful, kind, and cheerful. I explained what was going on with my car and we quickly came up with a solution and the game plan. I Can’t wait to work with in the future
BETTY P.
1 out of 5
9/4/2024
Someone got grease or oil on sunvisor and near sunroof. Car was leaking oil after oil change. This was corrected and cleaned the next day. However my husband had a long wait to get this taken care of.
Adrian S.
5 out of 5
9/4/2024
His Customer service skills was excellent. I was satisfied with his performance.
Maria M.
5 out of 5
9/4/2024
You do a Maisie customer service Im really really happy for that service!
Frank B.
5 out of 5
9/4/2024
Pretty much perfect from beginning to end
Shah S.
3 out of 5
9/4/2024
I need the report of the check point of my cat. Thanks!
Herman N.
4 out of 5
9/4/2024
Greeted immediately as we pulled into service area, gave us directions to service waiting area and indicated it would be about an hour to complete the maintenance work. It was slightly over an hour and the vehicle was ready.
Christopher E.
5 out of 5
9/4/2024
Fantastic service from service department.

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