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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3170 reviews 60%
4 star 1102 reviews 21%
3 star 146 reviews 3%
2 star 442 reviews 8%
1 star 457 reviews 9%
Review Us
Brian V.
4 out of 5
5/20/2026
Appreciate the quick effort and lovely dealership with great business-accommodating features. Work from dealership!
Marybeth W.
1 out of 5
5/20/2026
Kyle told me that I could contact Toyota credit to access my points to pay my bill. I have never been told that before.
Simon W.
5 out of 5
5/20/2026
Steven was courteous, personable, and knowledgeable. He provided a great experience.
Courtney C.
1 out of 5
5/20/2026
First of all my husband and I both have no idea who Evan is. We purchased this 4runner Thursday May 14th, drove off the lot at closing. Had to bring it back the next morning because the rear brakes/parking brake was so hot my husband could smell the heat coming off of them. You all have had the vehicle since then. After adjusting the parking brake a notification came up saying service collision avoidance system see dealership. You all have had my vehicle that supposedly went through a 130 something point inspection to be a gold certified used vehicle and didn't catch either issue after having it for 4 full work days. And we have not even been able to have possession of our vehicle for 24 hours after purchasing.
Tiffany H.
5 out of 5
5/20/2026
Everything was great
Danielle P.
3 out of 5
5/20/2026
Easy, transaction. Wish we were told the deposit was on hold, would've just wrote check for $4,500.
Lynne D.
1 out of 5
5/20/2026
Communication was below average. At this point I don’t have my vehicle back and nobody has contacted since late last week.
Joyce G.
5 out of 5
5/19/2026
Excellent and efficient service! Andrew was helpful and professional, and friendly.
Eileen W.
5 out of 5
5/19/2026
Quick and great service
Pricilla H.
5 out of 5
5/19/2026
Thank you for your help
Frederick S.
2 out of 5
5/17/2026
The service representative did an excellent job. I am to assume the service was done, however the service indicator light was not reset. I am still getting the notification each time I start the engine. Please understand this is the first problem I’ve had with service.
MACKENZIE T.
5 out of 5
5/17/2026
Andrew was wonderful, super professional, thorough and extremely helpful. Very easy to talk to and responsive.
Gregory B.
5 out of 5
5/17/2026
Service was completed in very short time! Great! Thanks
Barbara N.
4 out of 5
5/17/2026
I had an issue with not having a key to unlock the tires on a car I purchased here a year ago. I went to two other places until I came to Legends Toyota. My problem was fixed under my service warranty WITH NO PROBLEMS! Everyone was so kind and helpful. My multiple questions were answered. Great service!
Viviana S.
5 out of 5
5/17/2026
Good service ever appreciate
Robert G.
3 out of 5
5/16/2026
About 1.5 times the anticipated the wait time, but otherwise fine
Joseph R.
5 out of 5
5/16/2026
Thank you again for your guys' help with this. See you guys on Monday!
Denise E.
4 out of 5
5/16/2026
Very nice person to speak with and I appreciated him getting and giving me an answer to all my questions. Part prices were a little too expensive and I can see why people try to do a lot of their own repairs. Otherwise, great service.
Ronald J.
5 out of 5
5/16/2026
Everyone I met with today was very helpful and polite. They answered all the questions I had, and was very polite and patient with an older person.
Kerstin J.
5 out of 5
5/16/2026
Michael is exceptionally good at his job. He makes sure you have everything you need and goes above and beyond with communication. I highly recommend his as a service manager.

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