About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 3170 reviews 60%
4 star 1102 reviews 21%
3 star 146 reviews 3%
2 star 442 reviews 8%
1 star 457 reviews 9%
Review Us
Michelle V.
4 out of 5
5/22/2026
Kyle was wonderful to work with. We haven’t had the best experience with Toyota so far, but Kyle apologized for the experience we have had more than once, even though he did not contribute to the problems in any way. He was very professional in listening to our concerns, and took the time to explain our car’s engine to help us better understand some of the apprehensions we’ve had about our car. My husband and I both felt like he actually cared.
Nicholas A.
1 out of 5
5/22/2026
I hate to be "that" guy, but I have to be. I scheduled my 15k Toyota care service (tire rotation and inspection) on the 11th. It was scheduled for 5.21.26 @ 3:15pm. I didn't leave until 5:15pm. This is unexceptable. What should take .5 hours turned into 2. This is very disrespectful in my opinion. Next time I schedule a service I'm going to request a loaner so I can press on with my day. I can do a lot in 2 hours that's far more productive than sitting in your dealership. I'm more disappointed than anything. Im really glad I didn't get the recommended alignment and tire balance! I may have been there until 8pm.
Catherine S.
3 out of 5
5/22/2026
I'll fill it out.
Bullock'S Hardwood.
2 out of 5
5/22/2026
May 4 we had the 15k mtce done. No reference was made about any tire wear or tire out of balance. Seems funny it changed this much in 2 weeks.
SHERRY C.
5 out of 5
5/22/2026
It was done earlier than it was expected. Professional and friendly employees there!
Steven C.
5 out of 5
5/22/2026
Isaiah was really considerate and helpful, a gentleman. Great guy!
JOYCE E.
5 out of 5
5/22/2026
Michael was the one that helped me. He did a wonderful job.
Linda D.
4 out of 5
5/22/2026
Great service. Isaiah was good about keeping me updated from start to finish. Was not told about a diagnostic fee charge anytime at registration. Disappointed about that. Was told when I picked up car. I was only told about oil change charges. That to me should be discussed from The beginning. Thank you
Kathryn G.
5 out of 5
5/22/2026
Michael was super sweet and informative and he was a workhorse all day but still managed to keep me informed. He deserves a raise!
Janice J.
5 out of 5
5/22/2026
Yes.
Michael C.
2 out of 5
5/21/2026
The Baxter Way may want to revisit the Toyota Way
Amelia J.
5 out of 5
5/21/2026
Bryce was polite and professional ! Service was prompt and sactifactory!
YANIN C.
5 out of 5
5/21/2026
Muy buen trabajo y muy buen servicio gracias
Lidiya S.
4 out of 5
5/21/2026
I came there without of schedule and Michael was so good to help me to get my car to service( change oil and rotation). It was rake only one hour!!! Thank you very much Michael and technician, who was working with my car.
Joelle S.
5 out of 5
5/21/2026
Great job courtious staff kept me informed
Charlie G.
1 out of 5
5/21/2026
My son was frustrated that it took 3-1/2 hours to get his oil changed and tires rotated. He was in the waiting room and you forgot about him!
Cheri R.
5 out of 5
5/21/2026
Michael was great to work with today. He kept me informed on the work and was just very nice.
Lisa D.
4 out of 5
5/21/2026
Friendly - not pushy - and was accurate on time it would take to complete work on my vehicle
Wayne T.
5 out of 5
5/21/2026
Excellent service
Eric S.
5 out of 5
5/21/2026
Service was great. Vehicle was well maintained, and my concerns were addressed in a concise manner.

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.