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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3113 reviews 60%
4 star 1080 reviews 21%
3 star 143 reviews 3%
2 star 428 reviews 8%
1 star 446 reviews 9%
Review Us
Michael C.
5 out of 5
1/4/2025
Great service!!
Timothy M.
5 out of 5
1/4/2025
Courtney did an outstanding job getting through the car buying process.
William O.
5 out of 5
1/4/2025
Bryce did a great job of keeping me informed and managing expectations!
Anna G.
5 out of 5
1/4/2025
Everyone here is SO KIND. I really appreciate ya'll
Nancy C.
1 out of 5
1/4/2025
The Highlander died twice on me on my way home. The engine light came back on and the service awd light came back on.
JEAN F.
4 out of 5
1/3/2025
I recently moved in town from Lincoln Nebraska. It was the second time for me to be helped by Evan. He's a real professional, he took time to listen to my concerns, asking questions before advising me anything.. His friendly face and smile also help me to feel welcomed and confident that I will get the service that I need and well done. I'm Definitely satisfied and will recommend friends to come his way
Victor S.
5 out of 5
1/3/2025
Good service and excellent time, thank you very much
JOHN R.
4 out of 5
1/3/2025
Michael was excellent to work with. I will be back. JOHN R
Samiran S.
4 out of 5
1/3/2025
Josh is the best! - Samiran
Byron G.
5 out of 5
1/1/2025
Great service received from Kyle, very polite and professional.
Jeffrey M.
4 out of 5
1/1/2025
He was great, he fit me in and connected with my additional tire and wheel warranty. He made you look good, very good.
Brian S.
2 out of 5
1/1/2025
No comment. Let's just say appointment are pointless if no is there to service the vehicle at the time of the appointment.
Clayton R.
5 out of 5
1/1/2025
Bryce is a good young man with great customer service skills. I appreciate his genuine nature with services provided.
Charles D.
5 out of 5
12/31/2024
Evan was pleasant and friendly.
Ben H.
1 out of 5
12/31/2024
My maintenance indicator was not reset when service was completed.
Louis M.
4 out of 5
12/31/2024
Great staff. We were approached almost immediately. When we sat for a few minutes waiting for Rachel P to come over with her laptop, ppl still asked if we’d been helped. Rachel was fantastic. Explained every last detail about the sale and the purchased warranty.
Frederick S.
2 out of 5
12/30/2024
The service tech was very good. He greeted me promptly, kept me informed about the vehicle and later apologized for the delay. However I was disappointed that even though I arrived on time for my 10:30 appointment the vehicle wasn’t pulled into the service area until 1.5-1.75 hours later. Perhaps better communication between the two groups could have prevented unnecessary delay.
Robert H.
2 out of 5
12/29/2024
Horrible. 3 hours??? No explanation. for an oil change. I was 10 minutes early for an 8:45 am appointment. This is my second bad experience with your service. I assure you I will never buy another vehicle from you. I am going to start writing letters tomorrow. You are the worst!
Mike C.
4 out of 5
12/29/2024
Kyle was great. Got me in and out very quickly. Didn’t try to oversell anything. Highly recommend.
Kris S.
5 out of 5
12/29/2024
The service tech did a great job explaining what services were needed. He was knowledgeable and professional.

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