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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3111 reviews 60%
4 star 1077 reviews 21%
3 star 143 reviews 3%
2 star 427 reviews 8%
1 star 446 reviews 9%
Review Us
Robert C.
5 out of 5
4/11/2025
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Crystal H.
5 out of 5
4/11/2025
Kyle was excellent at setting expectations for timing,he was friendly and courteous. Thank you for taking care of my car!
Jon B.
5 out of 5
4/11/2025
Evan was great, professional and courteous…. Kept me updated about the status of my car
Diane J.
5 out of 5
4/11/2025
Evans does a wonderful job in the service department. He is always very friendly and very helpful. My experiences at Legends Toyota have always been great.
KRISTINA O.
5 out of 5
4/11/2025
Everyone from start to finish was kind and professional. Not only would I trust the mechanics again in the future, I’d buy a new car here as well. Thanks everyone!
Terry M.
5 out of 5
4/11/2025
Josh was very professional and cordial, and explained everything pertaining to my vehicle!!!
Stephen P.
5 out of 5
4/11/2025
Michael was great!!!
LINDA J.
1 out of 5
4/11/2025
They were unable to determine a very serious, life-threatening, issue with my vehicle and the loaner they gave me was unbelievably FILTHY.
Daniel B.
1 out of 5
4/11/2025
Took them 1.5 hours to rotate my tires and check the fluid levels. Did not even change the oil. Also did not wash the car afterwards, which several of the other Toyota dealers do as a courtesy. I may take my car to them next time.
Yuri B.
3 out of 5
4/11/2025
No le hisieron el cambio de aceite mi camioneta sigue señalándome su mantenimiento
Stacy R.
5 out of 5
4/11/2025
Thanks
Suellen S.
5 out of 5
4/10/2025
Polite staff
Marie A.
5 out of 5
4/10/2025
Very professional
Andrea C.
2 out of 5
4/10/2025
It’s not actually his fault, but I have attempted on 2 separate occasions taking 3 hours each time to get a recall fixed, only to be told once again that they couldn’t do it & I will have to come back yet again. The people who worked on it the first time, failed to order the part needed despite them saying they would, so now I’ve been forced to waste 6 hours of my time, and it still isn’t fixed. I specifically verified when making the appointment that they had everything needed to finish the recall this time and was told they did. This apparently was a flat-out lie, as the appointment schedulers apparently don’t actually have access to this information. The service I have received on this recall has been horrible. You should be ashamed.
Oren H.
5 out of 5
4/10/2025
Bryce was a great service manager. Appreciate him navigating me through this service.
Louis B.
4 out of 5
4/10/2025
Josh is a great guy who goes over and beyond every time I have had the opportunity to deal with him.He is knowledgeable listens well and great at what he does.Toyota is lucky to have him as an employee.
John G.
5 out of 5
4/10/2025
The service is always great, and Josh was awesome!
Brett V.
1 out of 5
4/10/2025
I had an appointment to get my 2024 Land Cruiser its first 10,000 mile oil change at 1:15pm. I sat in the waiting area for an hour and my truck was still sitting in the parking lot, untouched. I asked my key fob at 2:15pm and I left without an oil change. I value my time. I made an appointment and it was not honored. Side note, I bought this Land Cruiser there and I bought a 2023 4Runner there the year before. Therefore, I expected better service.
Aaron M.
4 out of 5
4/9/2025
Everything worked out fine.
Shelly H.
5 out of 5
4/9/2025
Evan was great

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