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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3170 reviews 60%
4 star 1102 reviews 21%
3 star 146 reviews 3%
2 star 442 reviews 8%
1 star 457 reviews 9%
Review Us
Christina K.
1 out of 5
6/9/2026
I bought a RAV4 from you and picked it up last Friday. I have had it less than seven days. It is a 2025 used car. There is a rattling sound that seems to be coming from near the rearview mirror. I’m hoping that you can fix this if it were not for this I would be happier with my car purchase.
Stephanie G.
5 out of 5
6/9/2026
Andrew kept me updated and made sure I was take care of when there was a delay. Thank you.
Jaymelyn G.
5 out of 5
6/9/2026
Smooth process/transaction! Thanks
Jodi B.
5 out of 5
6/9/2026
Micheal is always professional and friendly. Always a great!
Mike D.
5 out of 5
6/9/2026
Michael was very knowledgeable and friendly he’s a great asset to your dealership
AUDREONA B.
1 out of 5
6/9/2026
When I got my car back there was additional water damage to my front seats when there had not been damage/staining prior. The water had been contained to just the back passenger floor k, and though my vehicle could not be fixed due to previous repairs not being done properly elsewhere, I did not expect more issues to arise.
Sharon R.
5 out of 5
6/9/2026
Michael is awesome! Professional and knowledgeable! He needs a raise:) I love my 4Runner!
William S.
5 out of 5
6/7/2026
Thanks Andrew and Legends Toyota!
Jean N.
5 out of 5
6/7/2026
Kyle is helpful and professional. He was nice, respectful and easy to work with.
Todd T.
4 out of 5
6/7/2026
Friendly and polite. Done in 1 1/2 hours like he said it would be.
Roger W.
5 out of 5
6/7/2026
Kyle help me in every way he could answer all my questions. Explain why we were doing some of the work that needed to be done and I appreciate that.
Micheal S.
5 out of 5
6/7/2026
Professional service.
Betty B.
4 out of 5
6/6/2026
The oil change took 2 1/2 hours, but your customer service people were fantastic
Chrystal D.
2 out of 5
6/6/2026
I was not completely satisfied with my service experience. My appointment was scheduled for 1:15 PM for an oil change, and I added one additional service. I was given an estimated completion time of approximately 1.5 hours, which would have been around 2:45-2:50 PM. However, my vehicle was not ready until nearly 4:00 PM. What was most frustrating was the lack of communication throughout the delay. I was not informed that the technician had accidentally broken a TPS sensor or that a tire plug needed to be replaced. These issues were not discussed with me until my vehicle was finally ready. I only received an update after I asked how much longer the service would take. While I understand that unexpected issues can arise during maintenance, I would have appreciated proactive communication regarding the delays and the additional work being performed. Waiting nearly three hours for a routine oil change with little to no updates was disappointing.
Jerald L.
2 out of 5
6/6/2026
8:30 am appt should have guaranteed an earlier completion time. Rotation of 4 tires with no balance check shoukd take precedent over other jobs. What does an appt mean if it doesn't mean a vehicle will be taken in that order.
Jason L.
5 out of 5
6/6/2026
Very friendly and helpful staff.
Kyaw A.
5 out of 5
6/5/2026
I like the service guy. He is the best service person.
Michael B.
2 out of 5
6/5/2026
Cars stacked up waiting to be processed out by associates
MARIA C.
5 out of 5
6/5/2026
As always, professional and personable. M Cole
Lavetta P.
5 out of 5
6/5/2026
Great job!

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