Had an express appointment at 200 and arrived and was checked in at 135. Said it would take about 45 min to an hour. At 315 my car was finally ready. Said they were behind. Why make an aappointment if it takes this long
I had a 930 appt for an oil change and check
At 1230 or 1 I called to check on status as I had not heard. The car was up on the rack.I ran another errand and finally had to be dropped off to wait as my wife needed the other car. It⁷ was a long day for an oil change. The staff that answered the phone were very courteous and apologetic but they shouldn't have had to be.
I also wanted to have the bulb replaced that lights up the gear shift ( PRNDL) but was told it would have to be first billed as diagnostic @ $179. I feel like this is ridiculous. In the future I will definitely go somewhere else.
Ryan is a very qualified service rep. Airport Honda completed the repairs when promised and at the price i was quoted. Great job everyone.
Very satisfied with the service I received. The work done on my vehicle was completed quickly. Matthew Oravitz did a great job communicating the results when all the work was complete. I really liked the video from the service technician shoeing the inspections performed on my vehicle. Great job everyone !!
I was impressed with the service department as a whole.Everyone was very cordial, easy to talk to and to get repair information from. The shop appearance was impressively clean as was the waiting area.
Ryan was a great help and pleasant to get to know!
We look forward to a great relationship with Airport Honda!!
Joe always does excellent customer service and communication with his customers
Joe is the best. I enjoy working with him
Did not receive a Car Wash. told that I needed to ask for this. I recommend this be a standard offer after spending over $250 on a service that took less than 1 hour.
Hannah is ALWAYS a pro at Airport Honda.
Quick, polite & efficient service. Very much appreciated. Ryan was mist courteous. Explained everything.
Ryan was very courteous and helpful in explaining the work for my Honda Accord. He was very knowledgeable concerning the battery and the warranty coverage.
Joe was very courteous and efficient.
Ryan was great, very helpful
Hannah is the best. Very professional and very nice person ????
I do have to say, I know it has nothing with Airport Honda, but Honda's Roadside Assistance is absolutely horrible, my experience on dealing with them over the phone is beyond words !
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