The submitted work detail and craftsmen lablor was awesome. Just the fact that my hood came back with a scratch h on top of hood
She's amazing! Very helpful and on top of things.
It required 3 trips to your service dept. to perform a simple 10 minute tailgate harness factory recall. My first trip was simply to assess the job. Second trip- you had a defective parts shipment (should have been identified before making my appointment). Also, your numerous automates texts are a terrible reflection on your business. The list goes on and on. If I were in the market for a new Honda vehicle, it's doubtful I would trust your store with my business. I am being honest and giving your truthful feedback. You need major repair of your processes and oversight.
Great experience, did exactly what was scheduled and described
Ryan Daniels was excellent and answered all my questions..
He was most helpful! Got me all setup and double checked that everything was covered by my warranty, included a car wash. He even complimented the color of my car! Thanks for getting me back on the road in tip top shape, Ryan!!
Megan is awesome. She got my car right in, kept me informed and completed in good time.
Hannah was awesome . Great communicator and always followed up as she said she would .
Matt is very thorough and service was provided promptly.
Megan and Riley are the reason why i shifted from westside honda.. they are incredible at customer service.. Rileys knowledge and work ethic is amazing
Meagan was amazing. Excellent customer service. Above & beyond! Enjoyed are talks.You Go Meagan!
Thank you. Excellent, valet host at check in. Customer service was well beyond expectations. This young man knows exactly how to .work with customers.
Megan is a pleasure to work with. She kept me informed of the progress on the service with my car. She is super friendly and knowledgeable!! I will recommend her every time !
Thank you for telling me the tires were out of balance.
Joe was very helpful and stayed in touch with us during the service. We were pleased with everything.
Thanks for all your help, Ryan.
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