Nice people, fast service
Conscientious. The mints are a nice perk. Thank you for the military discount!
Meagan did an excellent job. She listened to my concerns, checked on setting up the needed testing and then put the plan in motion. Though tue process took a while, she had told me it would and why. She made sure all of my concerns were addressed.
Hannah made a stressful situation very easy to get through and I love that Jared sends a video and is so detailed in explaining the issues.
I appreciate the speedy and friendly service
I find all of the people that I have had dealing with , have treated me with the utmost respect for a woman of my age (81) and having no family here , they always answer my question even though it may take a moment more of their time
It was my first service appointment and everything was so easy! Thank you!
There was a mixup on the price of the oil change. Probably my fault for not asking.
Matthew Oravitz is the IDEAL service advisor. He is polite, friendly, knowledgeable, and straight-to-the-point when answering questions. I wasn't pressured at all for anything; he simply and clearly laid out the facts of my vehicles situation and my options. I am very appreciative of him and your service team as well.
I am disappointed that you all use the credit card machine that charges a percentage of the total bill. It’s expensive enough to have vehicles serviced and repaired without additional charges. Looks like you all could use some other method of payment or absorb that fee for your customers.
Thanks Megan! Great as always :)
We appreciated the fact that the dealership recognized there was an issue with the car and, although not technically covered under the warranty, worked with us to achieve an acceptable solution. Kudos to the wonderful service manager!!
Ryan did a wonderful job as the service writer. Really was upfront about everything and let me know what I was dealing with on each aspect. I appreciate his friendliness and also knowing what next steps would be, especially since I would be taking a long trip out west. I would definitely hope to get him in the future to take care of my vehicle. Thank you, Paul
Hannah was very responsive and sweet
Everything was great - beautiful waiting area, super friendly staff, and I appreciated the coffee. But as I left to go home, I got a message that said my tires were low. You guys rotated my tires, but didn’t recalibrate it in the car settings. So I had to turn around and go back, which was frustrating with all the traffic. However, once I returned, Hannah took care of the problem. She was very sweet about it.
I did not have to wait long at all, which was nice. Megan was so friendly and we had a good conversation. She deserves a raise.
Jeremy was extraordinary. I felt like he explained everything to my satisfaction, made a process that I typically don't like doing (having a car serviced) feel easy and enjoyable. This was my first time and I'm planning to have Airport Honda service my car as long as I own it.
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