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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3210 reviews 65%
4 star 1097 reviews 22%
3 star 136 reviews 3%
2 star 244 reviews 5%
1 star 260 reviews 5%
Review Us
Patti K.
5 out of 5
11/1/2024
Fast,friendly service!
Stanley G.
5 out of 5
11/1/2024
Meagan is very knowledgeable, clear and concise in her recommendations and I have a high-level of trust in her expertise.
Brenda F.
5 out of 5
11/1/2024
Wyatt was friendly and thorough
Charles J.
5 out of 5
11/1/2024
This was a Honda recall visit. It was quick and no complications - thanks Joe!
Marlene L.
4 out of 5
10/31/2024
Megan was very helpful. Vehicle was ready when she said it would.
William F.
2 out of 5
10/31/2024
Yes… it was perfect! Just wanted to say how special it would have been for minimally a clean windshield …. I know every extra cost, but just a clean windshield would’ve made so much difference and many of the oil change places will do that. The car drives better when it feels clean! No matter, we love her Honda dealer, and we love our experience with our Hondas.
Sandra S.
3 out of 5
10/31/2024
If my bill is no charge, then don't ask me to pay on line to get out quickly.
Angela R.
5 out of 5
10/31/2024
Meagan was very friendly and prompt! Thank you Meagan!
Gwen B.
4 out of 5
10/31/2024
Always excellent service! This is my third or maybe fourth Honda that I have purchased from Honda of Alcoa. My son and daughter both have purchased vehicles from there. Thank you for your excellent service.
Cindy E.
5 out of 5
10/31/2024
I loved working with Meagan. She was very nice and helpful
Martha N.
5 out of 5
10/31/2024
Completely happy with service.
Donna G.
4 out of 5
10/31/2024
They took care of my pool change and gave me a courtesy car wash Very satisfied with the service I received.
Katherine D.
5 out of 5
10/31/2024
Such a kind staff and a great job done!
Charles S.
5 out of 5
10/31/2024
Very professional, I was very Satisfied with All work Performed Thank You
Kimberley R.
4 out of 5
10/30/2024
I want oil change due stickers again, please. Thank you.
Derek H.
4 out of 5
10/30/2024
You have a great service person that I deal with on every visit. Hold on tight to her.
Stephen G.
3 out of 5
10/30/2024
From opening of bay door to closing / goodbye… was pleasant
Wesley H.
4 out of 5
10/30/2024
Meagan is killer. I told the world via Google earlier. I didn't spell her name right but they'll know who they're looking for.
William F.
4 out of 5
10/30/2024
I had a good experience.
Heather B.
4 out of 5
10/30/2024
Simple, easy, fast and thorough.

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