I always appreciate the continued commitment from John Geiger and the entire service department! They understand the importance of customer service and support!
John was helpful and kind and informative. I enjoyed working with him.
Great professional and caring service, every time.
John provides professional knowledge advice that I trust completely.
With John, I know my vehicle is in good hands. When I leave the facility following service, I’m confident my vehicle is ready for the road.
No complaints! Well, I could mention that it took longer than expected (I was told one to one-and-a-half hours; it took over two), but that’s not a complaint. You have an excellent waiting room!
Fast, accurate and saved me money!
Thanks David!
Constant communication was provided so I knew exactly where they were.
Great people work at Evans Toyota
Great job dropped off the car early so they would have it first thing in the morning and they got it done before the end of today.
Ryan was helpful and let us know what was n
eeded.
I was told that if the problem was the battery we would not need the $180 inspection, nevertheless we were charged the $180 inspection. If nothing happens and the car is dead,the first thing to check is the battery. Do you really need our money that much? Please inform Mr. Nick Nguyen that we are unlikely to be back to look at Highlanders.Jim Van Every
After 2 other shops looking at our truck the team at Evans was able to take care of our issues. The communication was impeccable and we always knew what was going on with our vehicle. You guys took great care of it and repairing our concerns. Thank you! Also, our insurance appraiser gave the entire team high praises starting he doesn't usually like having to deal with most dealerships but that this was a top notch crew. He told us we definitely picked the perfect place to work on our truck and gave us details of the extreme detail and care that he saw being taken. He also noted how impressed he was with the planning for what they may run into during the repairs and that our tech was extremely knowledgeable and that we should try requesting him again if we ever need to come back. Thank you so much!
Ryan is helpful and professional
I took my car in for a diagnostic and they found the problem with my rear hatch door. Made an appointment to come back because they had to order the parts. I was there for an hour and 45 minutes and the car did not get fixed because they had the wrong part. So I had to come back. I just would make a suggestion that they check the parts when they come in to make sure it is what they need. Three visits in 10 days.
The service that I had performed was completed in a timely manne.
Thought the pricing was high, I’m not from this state and realize rates are probably different. My service manager was very nice
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