Always have excellent service with John Geiger and his team
The person who received and attended to me was polite!
John and the rest of your staff did a great job making me feel welcome and appreciated.
Professional, curtious , knowledgable and answered any questuons i had and helped me schedule my next apppintment. Happy he was there to help.
John and John and I waged a war against a still unsolvable idle problem. Though I wish we could have solved the problem (thought we were close), I am pleased with the effort and the teamwork from these guys. If/when I do find the answer to this problem, John and John will be the first people I let know. Every problem has a solution :) Thanks for the effort! And thanks for treating the car, which is likely too sentimental to my family, with care. Most people would not do so.
John did an awesome job addressing the problem and communicating with me concerning the issues. His help was much appreciated.
I appreciate the attention to service, very professional and helpful
I cannot express how appreciative I am with the service and support I received from John Geiger! He truly does accommodate around my crazy schedule and keeps my vans 100!
I know things can happen with road conditions and so forth, I got an alignment from you guys 6000 miles ago and your little scanner said my car car was out of alignment this time. After I got the alignment, I really wanted to drive through and see what your scanner said because there’s that just a little bit of lack of trust there from other situations with your service department, In regards to my 2009 (other) Highlander and then the ridiculous quote of $53 to replace my rear wiper blade is just unreal. I love Toyotas. We’ve been driving Toyotas for 30+ years, but I’m really disappointed in both of the Fort Wayne Toyota dealerships. I’m waiting for one to step up and be better than the other in terms of competency and trust. That’s real feedback.
Yesterday John did a great job on keeping me informed on the fixing of my car. He took me home after the shuttle man left for the day. He even stopped at McDonalds for me so I could get something to eat. He called me this morning when my car was fixed and had the shuttle man come and pick me up, so I could come back to get my car. On Tuesday I went to another place to get my oil changed and they told me all that was wrong with my car. I came right after to Evans Toyota to get a 2nd opinion. John took care of me through the whole process. I will always come back to Evans Toyota! Thank you for taking care of your customers!
Kay was extremely helpful and talked through the different things my car needed. Really appreciated her work!!
Staff is always helpful and friendly.
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