Justin is very professional and clear and was very detailed. He is an asset to your team.
Great team work and communication.
Everything went smoothly. It only took about an hour and I was on my way!
He was extremely patient and very helpful.
I have always received excellent service from this company!
Quick scheduling, friendly service staff, comfortable waiting area.
Justin is very good at his job. He listens to the customers to find solutions.
Samuel provides outstanding service to his customers - I appreciate his attention to detail, his effort to explain all work scheduled or recommended, and his approach to his work. Samuel is an asset to Evans Toyota!
Friendly service at the desk. Quick ride to and from the mall. Prompt checkout!
Most helpful service I’ve ever received at a service dept ever. Ty
I was not happy one bit. I was told on the phone when I had my oil change and tire rotation that I still had a free service when I bought the car. Then when I went in they told me that it expired and just for what I wanted done was insanely expensive. I just had the service done since I was already there but I won't be back for basic services.
John is very informative and helpful. he is an asset to your business.
Great and friendly service with an appropriate time expectation. It’s what my family has come to know and expect from Toyota. Service Excellence!
I came in for an oil change, tire rotation, headlamp and possible break job. I was told that I’d be updated shortly about the findings so I stayed in the waiting area for two hours before getting an update. I then agreed to have my front breaks repaired. I was told on my previous visit that it should take about 1.5 hrs but Justin didn’t say how long it would be. So I ventured over to the antique mall. Then I waited in your lobby for a while and when two hours had passed, I walked into the garage where I was told he was just handed my keys. Communication wasn’t good today and it usually is.
Headliner was not cleaned as stated in invoice
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