Justin handled our issue professionally.
Completed it in less than an hour.
You got me in and out quickly at the price you quoted me. Justin was good and very professional. The technician was very knowledgeable in his inspection of my vehicle.
John was friendly and helpful. Service was quick and easy.
I still have the same problem the oil is gone in the car and don't know why it is leaving and it is not leaking on the ground IL have to keep checking it and filling between oil changes
Justin Winters is a knowledgeable, professional, warm, and friendly person. I trust him completely. Our last visit there he said we need front and rear brakes on our Toyota Highlander and it should be done very soon. That is a lot of money. I didn't question it. I just asked Justin to make me appointment for next Wednesday, that is how much faith and trust I have in Justin.
Quick and painless, thanks Chris!
Excellent service & support
I didn't receive my inspection results until after I left. The service person was having difficulty with his iPad when I asked about it, and I didn't receive a text with the inspection results until later that day after I had left. According to the results, it looks like two of my air filters needed replaced. Had I known this before leaving, I would have liked to have had those replaced.
He had great communication and was very transparent.
John is always helpful and committed to excellence
Everything was done, according to what we had agreed. The service fella was really good. The driver was nice to take me home and pick me up. All is good!
He was very precise and detailed with his explanations
I came in for a regular service. Technician found the rear brakes needed pads. Got quote for the pads and agreed. Tech turned the rotors and they were then undersized, so quote needed revised. Service writer did a great job of communicating the need and agreed to revised quote. I think in the future if brake work is being done, go ahead and quote for pads and rotors, telling the customer the price will be less if they can turn the existing rotors. I understand and wasnt bothered. Someone else might be. Very satisfied with my service at Evans. Just making a recommendation. John is fun to work with.
The repairs took a while but the waiting area and refreshments made the wait more than tolerable. Massage chairs? Free snacks and a soda machine? You all did more than go the extra mile; you ran the race for me! Now if you could find a 2013, 2015, 2016, 2017, 2019, or 2021 Subaru Legacy with less than 70,000 miles, and a clean title, for $17000 or less, well, you would convince me that you are all made of pixie dust and unicorn horns :) Have a great weekend!
I appreciated the professionalism of Jacob.
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