Sent them after a needle in a haystack, found it in just a few hours. They were successfully able to complete the repair w/o needing to reschedule, which I really appreciated. One of the worst things about having an older vehicle is that it’s always in and out of the shop, burning a hole in my wallet.
I am very appreciative that they were able to find my issue rather quickly (hours, not days) and resolve it without issue. I will definitely consider going back to this dealership for further maintenance and repairs when budget allows. My biggest objection is the cost of parts ($2,700 for leaf springs??), but my truck can legally drink, so, I understand that supply and demand is probably not in my favor here.
Jacob was very kind , respectful and solved our problem! Without having to have an appt!
Couldn’t do all the recall work on first appt. Wish I would have known up front. Other than that all food
I was caught off guard when I was charged for the alignment. I was very specific at first asking him if everything is free that day. He said he will check it out then told me I got on the neck of time for the free oil change and tire rotation that I told him I wanted. I was not aware of the alignment issue and he was not very clear about the fee either. I was just surprised. I guess I should have known that alignment is not covered by the warranty which is weird since previous alignments must have been done before my car reached this mileage and everything then is all taken care by Toyota. I have nothing against the person who served me yesterday. I was disgusted with Toyota in general. Other companies will cover 100,000 miles for reliability.
Very happy with Evans Toyota.
Thanks for quickly review and correct the noise issue I had after original service 2 weeks ago..
Completed faster than expected. Good service. Friendly and welcoming
Everything involved went extremely well. I trust my vehicle with you guys since you have provided all the services since I purchased this 3 years ago. Thank you.
Great experience! Thank you.
We will not be returning ever.
He forgot to shut up hood. And when I was driving down the road my Hood came. I know he didn't not do it on purpose. But I could have had a accident.
I was a walk-in with a lighting problem. They were able to get it fixed promptly and get me on my way.
I cannot express how much I appreciate all the support and excellent service at Evans Toyota delivers!
My service guy Grant Eads were very kind and professional to the custom he need A+.Explain everything in details. Ms. Bobbie
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