Service Center

Real Reviews From Verified Customers

Thomas S.
5 out of 5
12/28/2023
I trust Jamie and Firelands with service on my vehicles.
Teresa B.
3 out of 5
12/28/2023
However my dashboard light is on saying low tire pressure now.
Earlene S.
5 out of 5
12/28/2023
Jamie is AWESOME!!
Daniel S.
5 out of 5
12/28/2023
Always pleased with service and and all staff are friendly
Linda D.
5 out of 5
12/28/2023
It was quick service especially when a couple additional problems were addressed. Everyone was friendly.
Douglas O.
5 out of 5
12/27/2023
Thank you for quick service
Cathy N.
5 out of 5
12/27/2023
Friendly, fast service
Bonnie T.
4 out of 5
12/27/2023
Jamie makes a chore more pleasant, is efficient and accurate always explains things well without being condescending. Nice not to be talked down to. As a woman Ive been to many garages in my life where the guys assume I'm stupid and give attitude.
Jeffrey P.
5 out of 5
12/24/2023
Jamie was very nice and took a lot of time to explain things to us. We are sold on Firelands people , very professional. Thanks
Kimberly S.
2 out of 5
12/23/2023
Service was excellent! Noah always does a great job and goes above and beyond to offer help in any way. Additional, the service technician was helpful in explaining the problem with the wireless charger. As far as whether I am “completely satisfied?” No, because the problem with the iPhone’s not being able to charge on the wireless charger seems like Toyota should offer a solution. Not Firelands Toyota’s fault. Just Toyota in general.
Richard H.
5 out of 5
12/22/2023
Very satified
David L.
5 out of 5
12/22/2023
Thanks Jamie…excellent service as usual! Merry Christmas ????
Shane D.
5 out of 5
12/22/2023
John James did a great job getting repairs done to my 2017 Tacoma.
Susan M.
5 out of 5
12/21/2023
John is always very friendly and helpful. Everyone there is very friendly and the service is great.
RICK A.
4 out of 5
12/20/2023
She does a great job!
May A.
5 out of 5
12/20/2023
John was extremely helpful. Much appreciated
Darrin R.
5 out of 5
12/19/2023
Speedy service. Great facility with plenty of seating while you wait. Really like the text messaging keeping you up to date on how it’s going with your service.
Steinys C.
1 out of 5
12/19/2023
There is an electrical issue with the headlamps that the technician did not either look for or find And I was shocked at the price $900 for two headlamp bulbs. I will search for the issue on the Prius online forumss Thanks
Tracy W.
5 out of 5
12/17/2023
She was very helpful and understanding of what we needed. The car has not had any issues and has been running smoothly. The customer service went above and beyond compared to anywhere else we have gone.
John N.
4 out of 5
12/17/2023
Appreciate John’s helpful manner. Car ran well, but check engine and VSC code appeared halfway home around 3 hrs on the road. Will need more diagnostics and service on this end.

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