More than one question.????
The service video was concise, to the point and transparent. Adds a layer of trust. The people are what make the service dept. great experience as always. Thanks crew!
You service department is trying to sell service not required by the Toyota service schedule at any miles!
Quick, simple, and honest. Just the way I like it.
Pleasant Efficient Polite detailed
Always happy with my service & the people there!
Fast, friendly and efficient. Remembered my name.
The air filter cover was not re-installed after service. You recommended a new air filter replacement but the current filter looks like new with just a few bugs in it. I knocked those out. And I don't know about paying $70 for a new air filter.
Appreciate the quick and reliable service. Firelands Toyota has always been phenomenal to buy our vehicles from and have serviced. Thank you!
Thank you for being honest and timely.
Very good service. Thank you
Service was quicker than expected and price was lower than originally quoted, so that was good.
I had my 2023 Toyota Tacoma, hauled into the dealership, Firelands Toyota, because the battery was completely dead (couldn't be jump started) plus it was time for one of the scheduled services to be completed. I was greeted, made comfortable, and told that I would receive periodic updates from the technician. I was seated in the customer lounge area, had coffee and read my book until I was informed that the vehicle was finished. I was thanked for my business and left.
Dave is awesome and very helpful. The service team did a great job fixing my car. Thank you to all.
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