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Real Reviews From Verified Customers

Service Center Review Summary

5 star 786 reviews 62%
4 star 284 reviews 23%
3 star 45 reviews 4%
2 star 65 reviews 5%
1 star 79 reviews 6%
Review Us
Mary S.
3 out of 5
2/23/2024
Noah and John did a fine job. It was frustrating that it took so long. I'll schedule earlier in the day. I understand the dilemma but it was frustrating.
Kevin D.
5 out of 5
2/22/2024
Good job
Elisabeth B.
5 out of 5
2/22/2024
Very pleasant experience
Joseph S.
4 out of 5
2/22/2024
The whole team at Firelands Toyota was great. However, this is my wife’s phone number, not mine. My number is ****-****-xxxx, please take her number out and add mine. Thank you.
Suzanne F.
5 out of 5
2/22/2024
Always a great and friendly trip by your team at Toyota Firelands!!! I just love being a customer of yours!!!
Eunice K.
5 out of 5
2/22/2024
Firelands always delivers top notch service . They are friendly and professional.
Linda H.
5 out of 5
2/21/2024
Always a good experience. John & Jamie are great to work with.
Phyllis S.
5 out of 5
2/21/2024
No comment
Rodney M.
5 out of 5
2/21/2024
Noah was very helpful.
Huy T.
5 out of 5
2/21/2024
None. Thanks
Nathan R.
5 out of 5
2/21/2024
You all were fantastic in every way.
David D.
5 out of 5
2/21/2024
Always super nice very professional
Loretta S.
5 out of 5
2/20/2024
Jamie always does a great job with service on our vehicle. She is friendly and efficient.
Abigail W.
4 out of 5
2/17/2024
Jamie was so kind and helpful during my appointment. I had my four children with me and she made us all feel so comfortable!
Irene F.
4 out of 5
2/16/2024
Fast and has a good service. He explained well about what has been done and needed for my car plus I got a good bundle for my oil change and tire rotation which saves me money. Thank you
Jody A.
5 out of 5
2/16/2024
Noah was so great! He’s knowledgeable, friendly and quick to offer information and advice! It was a pleasure working with him! I hope his hard work and effort is acknowledged by Firelands Toyota!
Rodney M.
5 out of 5
2/16/2024
This was the second encounter I had with John. The first one was unpleasant however, this second encounter was better. He was polite.
Bobby M.
5 out of 5
2/16/2024
Noah is the best, I appreciate and I am grateful for the work that was completed. The auto techs that were involved were absolutely amazing! Thanks again Bobby A.
Susan S.
5 out of 5
2/16/2024
Very good experience!
Victoria L.
5 out of 5
2/15/2024
Efficient, friendly crew!

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