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Real Reviews From Verified Customers

Service Center Review Summary

5 star 786 reviews 62%
4 star 284 reviews 23%
3 star 45 reviews 4%
2 star 65 reviews 5%
1 star 79 reviews 6%
Review Us
Barbara H.
5 out of 5
2/15/2024
Thank you
Timothy L.
5 out of 5
2/15/2024
Always an excellent experience with John. Thank you!
Patricia S.
5 out of 5
2/15/2024
Very Satisfied
Gary D.
5 out of 5
2/15/2024
Excellent work at Firelands
Linda W.
5 out of 5
2/15/2024
Staff was friendly, professional and knowledgeable
James G.
5 out of 5
2/14/2024
Noah is good at giving customers his undivided attention.
James T.
4 out of 5
2/14/2024
It was good working with Mike Cruz. No issues.
Annie C.
5 out of 5
2/14/2024
Noah has excellent customer service skills
Wayne F.
4 out of 5
2/14/2024
Service was right on target, the lady that gave me a ride to milan and back very friendly. Noah was his usual helpful self. Parts were a little late but eventually showed up. Again prices were high but I intend to keep corolla for a while
Richard B.
4 out of 5
2/14/2024
Everybody at Firelands Toyota in Sandusky, mainly Derek Gainey, who, in my opinion is the best sales person I’ve ever met and took care of me in a way that made me feel appreciated, and we do appreciate the service we received by sending the man out to have the papers, signed and went above and beyond anything that we would’ve expected And I definitely will recommend anybody looking for a Toyota to shop in Fireland Sandusky and get a hold of Derek
Patricia S.
5 out of 5
2/13/2024
Excellent service!
Lisa D.
5 out of 5
2/13/2024
Service was quick and questions answered. Thank you.
Susan S.
5 out of 5
2/13/2024
Noah got me as soon as he could to check to see if I had any damage after encountering some road debris before having to drive back to Columbus. I always appreciate Noah’s top notch customer service!!
Patrick M.
5 out of 5
2/13/2024
John James has always been one of your most valluable assets. He has proved this time and again. But most especially for my latest visit. Give that man a Raise! He has earned it!
Brooks W.
3 out of 5
2/11/2024
They’re still working on it
Scott H.
5 out of 5
2/11/2024
Friendly and professional
Darrell L.
5 out of 5
2/10/2024
Excellent Service and staff
Michael T.
5 out of 5
2/10/2024
Awesome experience
Denyse B.
5 out of 5
2/9/2024
Very professional!
Phillip C.
5 out of 5
2/9/2024
Love the videos of the inspection points. Nice touch

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