Service Center

Real Reviews From Verified Customers

Frank S.
5 out of 5
5/24/2024
Quick, efficient, helpful and friendly. Great job!
Kevin K.
1 out of 5
5/24/2024
Suggestions were made to replace the cabin air filter even though it was only less than a week old. I had installed it and had the date written on the front. My guess would be the went by record on file only, but a visual check would catch this. Other minor repair quotes to change bulbs were highly inflated for the amount of actual labor it takes to do the job. Otherwise the work performed appears Good, and the parts prices appear fair.
Tonia M.
5 out of 5
5/23/2024
Dave got my Rav 4 in/out in a timely manner. He informed me of the inspection results and helped me prepare for my next visit by explaining it throughly.
Marian T.
5 out of 5
5/23/2024
Great experience.
Scot A.
5 out of 5
5/23/2024
Alll was good
Lee W.
1 out of 5
5/23/2024
My truck was clean and dry when I brought it in. After the awful car wash, and dust, I had dry, dirt spots everywhere. Dave was nice, but I was disappointed with the way I received my vehicle.
Jeff J.
2 out of 5
5/23/2024
Well this was the first time they didn’t wash my car and they usually leave a Oreo cookie in the vehicle. My granddaughter loves those cookies. Sorry, I don’t mean to sound petty but it’s the little things that matter sometimes
Linda I.
5 out of 5
5/22/2024
I enjoyed my first experience with Toyota and the Service department. It went smooth and fast! Thank you Dave Davis keep up the good work!
Kim B.
5 out of 5
5/21/2024
Ok
Sally B.
5 out of 5
5/21/2024
Jamie was very friendly and very informative. Great representative for Firelands Toyota! I’ll be back
Dana B.
5 out of 5
5/21/2024
Love everything about Firelands! I wasn’t able to get my free oil change because of a scheduling issue but they are so kind and accommodating! Love my jeep!
Rod M.
5 out of 5
5/21/2024
Jamie was helpful and explained everything.
Bobby J.
4 out of 5
5/20/2024
They are the best dealership around .bought 5 vehicles from them .
John W.
5 out of 5
5/20/2024
Thank you
James H.
2 out of 5
5/18/2024
99% wonderful experience in purchase and pickup. The only problem was that both sets of keys were not available when we left. I sent an email to the sales team to follow up.
Timothy K.
5 out of 5
5/17/2024
We are very pleased with the service
Randall Y.
5 out of 5
5/17/2024
Very good service and helped me with a loaner car so I could get to work! ???? thanks
Michael G.
4 out of 5
5/17/2024
Awesome day at Firelands
Judith D.
5 out of 5
5/16/2024
Dave did a great job of keeping me informed of what was going on.
Allison D.
5 out of 5
5/16/2024
Amazing job as always.

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