During our previous service we were offered four LOF at a reduced price. With this being #2 od 4, savings was largely built in, making it sweeter.
I don't know Dave. I just met him today. But I can tell you this, he is a plus for your company. Conscientious, professional and outgoing. He was great to work with and is a reason for me to continue patronizing Firelands Toyota.
I'm retired. But during my work years I ran a service-oriented business. Five-hundred employees, a service area running from Toledo to north of Mansfield. Dave would be someone we would have loved to have on our team. His work ethic and efforts would have expanded our book of business.
Refreshing to see people caring about customers Jacob did a outstanding job and was well informed
Will come back when I need another vehicle loved the staff and service
Very happy that he was able to squeeze me in today for service. Thanks.
Service was completed in a timely, courteous manner!
I’ve recently been saying it seems most places customer service has been declining. However, Dave was proving me wrong today. He was very professional, helpful, responsive and kind!!!
Way to go Dave and Toyota!
The gentleman in service was great, the dark haired lady seemed like she would rather be anywhere but there. Definitely put a dark cloud over the entire experience.
Very nice. Squeezed me in when I accidentally missed prior appointment and the car was possibly going in for collision repairs on Monday. Couldn't ask for a better experience!
Quick in and out. Great job!
He does an excellent job! Very trustworthy and is very easy to understand as he explains the work being done!
Service was conducted In a timely manner. Very courteous staff. Well done!!
Professional, timely, efficient. Thank you.
Always professional and friendly. Just a great service dept and dealership.
Best experience I’ve had with a dealer
I was very impressed with the honesty I received from David Davis. He is a valuable asset to your company.
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