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Real Reviews From Verified Customers

Service Center Review Summary

5 star 786 reviews 62%
4 star 284 reviews 23%
3 star 45 reviews 4%
2 star 65 reviews 5%
1 star 79 reviews 6%
Review Us
Daniel P.
5 out of 5
9/4/2024
Ok. Very satisfied
Jeff K.
4 out of 5
9/4/2024
Dave Rocks!!!!!
Mark B.
5 out of 5
9/4/2024
Satisfied with service thank you
Judy W.
4 out of 5
9/4/2024
Dave did a thorough job of explaining the work which needed to be done on the front brakes.
Abby P.
5 out of 5
9/3/2024
Dave was excellent! He’s an asset to your service department.
Dominyk H.
5 out of 5
8/31/2024
Great Service 10/10
Joseph F.
5 out of 5
8/30/2024
John James provides excellent service and information!
Carter B.
5 out of 5
8/30/2024
Thank
Terry T.
2 out of 5
8/30/2024
An hour and a half is too long for the service rendered.
Shirley F.
5 out of 5
8/29/2024
Great service and I’m very grateful that you were able to deliver my car to my place of work. A huge perk. Thank you again.
Craig M.
5 out of 5
8/29/2024
Service went smooth and the repairs explained well.
Richard F.
5 out of 5
8/29/2024
Professionally handled as always.
Rodney G.
4 out of 5
8/29/2024
Was someone else, don’t think John James. NO COMPLAINTS with who assisted. All A-plus plus
Patrick M.
1 out of 5
8/28/2024
2 hrs to change oil, rotate tires and a set of wipers is ridicule.
Julia M.
5 out of 5
8/27/2024
Thank you
Derek C.
3 out of 5
8/27/2024
Dave and the service staff are honest. My oil leak was from a loose oil pan cap. They told me the problem and didn’t charge me for fixing the problem
David H.
5 out of 5
8/26/2024
Good helpful service
Jennifer Z.
5 out of 5
8/24/2024
John James is very professional and courteous. He's the reason why I have my car serviced at Firelands Toyota.
Allan K.
5 out of 5
8/23/2024
Dave Davis is top of the line at his job! Very knowledgeable, helpful,friendly, and with a tremendous attitude and great disposition.
Nicholas H.
5 out of 5
8/23/2024
Ryan and the team are always amazing. No complaints!

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