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Real Reviews From Verified Customers

Service Center Review Summary

5 star 786 reviews 62%
4 star 284 reviews 23%
3 star 45 reviews 4%
2 star 65 reviews 5%
1 star 79 reviews 6%
Review Us
Chris C.
2 out of 5
10/18/2024
Don't call or text or email me. I would appreciate less communication.
Joanne S.
4 out of 5
10/17/2024
I like the way you get my car in and out without a long waiting time. Yet you are thorough in checking my car so it's running the best.
William D.
5 out of 5
10/16/2024
Thank you
Mary Beth.
4 out of 5
10/15/2024
I had to wait awhile even with an appointment.
Jeannine B.
4 out of 5
10/15/2024
I hate having everything done on line! So impersonal.
Ying W.
5 out of 5
10/15/2024
excellent service?
Jason C.
5 out of 5
10/15/2024
ty
Reginald B.
4 out of 5
10/15/2024
Pleasant atmosphere
Nanette B.
3 out of 5
10/15/2024
Took time to tell me about the air filters.
David D.
5 out of 5
10/14/2024
Friendly and efficient staff. Pleased.
Robert B.
3 out of 5
10/11/2024
Asking if we want to have a trade appraisal request has nothing to do with evaluating the service on our car. That question turns us off.
Thomas S.
5 out of 5
10/11/2024
Dave was outstanding and I appreciated his professionalism. This was my first time at Firelands Toyota and I will definitely come back.
Shelly R.
5 out of 5
10/11/2024
Dave was very helpful and considerate to me.
The Chefs.
5 out of 5
10/11/2024
Car runs much better and smoother
Scott N.
5 out of 5
10/10/2024
Service dept is top notch . Dave and his team is great
Robert J.
4 out of 5
10/10/2024
Easiest maintenance experience ever
Frank M.
5 out of 5
10/9/2024
Very thorough on there recommendations, very satisfied
Janet H.
5 out of 5
10/8/2024
Dave was very polite an fast
Don G.
5 out of 5
10/8/2024
Very efficient service
Joyce C.
4 out of 5
10/8/2024
Will do survey

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