Victor is great. Every time I’ve come in and he was there he has been on point with the arriva
Hong was great from start to finish: great customer service, listened, explained things in an easy way to understand, kind and efficient.
John has excellent customer service. Made everything smooth, easy, & quick. 10/10
John was great and super helpful!
I haven’t always had pleasant experiences at Honda of Oakland but today was such a breath of fresh air even though I ended up needing more services than originally planned. Victor was great. So was Rodrigo with the shuttle.
Taz was attentive. I pulled up in the driveway and she immediately assisted with my car. She was able to pull my file and identify the services that I need for B13 minder & she explained in details what was nescessary. When allwas done, she was able to assist me to cashier.
Taz Stewart was absolutely amazing; very professional with amazing customer service! I give her a 5 star and would absolutely work with her again.
Not sure if it’s normal but it took 3 hours to fix a nail in the tire. That was frustrating.
I had a great visit Jon was great very personable The service was done in a very timely manner Thank you
Mr. Tommy was very kind, understanding, and respectful, and he explained in detail what the car needed in terms of service. We are happy with the service provided today.
Thank you
Thanks Tommy. I am very satisfied with your service. Will recommend you to my co-worker when she needs a service.
Very happy on the service.Thank you Tommy.
John got me in & out with no hassles. His knowledge and customer service was top tier!
John was excellent. Thank you
I was told about a windshield protection that I could get for my Honda Civic for $90. I was excited because I just got a new windshield. When my vehicle was returned from the service it received included the $90 windshield protection. My windshield came back dirty not cleaned the inside. So I couldn’t see what was done. All I saw was a dirty windshield. I told Tommy who immediately tried to clean it with some window cleaner and paper towels which unfortunately made it worse. Now smudged. I called to speak to the manager Christina a day later and left a message. I haven’t heard anything back for how this can be fixed. And is this Honda of Oakland policy to do a treatment like this on a windshield and not clean both sides of the window. Also was the outside of the windshield cleaned before the treatment was done? I am becoming so disappointed in Honda of Oakland and would love to speak to someone from corporate about what is going on there. Can someone relay my message to your corporate office - my email is : Thank you
Great! Thank you for your help and explaining things well
Tax was very thorough and helpful…and most professional
Thank you!
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