Everything was timely done well.
John is great! I love when he helps me!
Drop my vehicle off Monday. Service
Advisor stated he would not be here tomorrow after determining parts needed to be ordered. Assured me there would be follow up. The following day, there was no follow up. I called around 230pm and was told I would be receiving a call. At 407pm I called and was told I would recieve a call. This time I spoke with someone who stated they reviewed the email that just areived 2 minutes ago and the vehicle would be ready around 530pm. What happen to the first call I placed and was told I would get a call. Giving a customer an hour before close to pick up their vehicle cuts it close. Especially whe. The car was already there a day before. When you go to a dealership, you expect a diagnostic and repair in the same day. Now parts are ordered and repairs are taking multiple days.
Great guy knows about customer services. Very humble respectful and genuine . I keep coming to him for my Honda service. Because he knows what he is talking about when it come to service my Honda
Omar provided us with excellent service. Thank you!
John explained the service process and answered the recall questions I have.
Professional, efficient and complete service, thanks.
Honda of Oakland is good service of provider
Excelent , john jeffries is very good very patient and professional. He explains everything in a way that I could understand. Thank you John..
Victor was great. He made the whole experience very smooth and positive.
Main problem fixed but alarm does not self activate when stepping away from car with fob. It did prior to bringing it in. Would like that returned to prior status. Please let me know when to return. Thanks.
I received wonderful attentive and professional service from hello to have a good evening.
I will continue to bring my car to this Honda location.
Your service entrance was very clean and the offices were very organized.
Taz was friendly, knowledgeable and efficient
Like to give a shout out to Victor
Hong Nong provided excellent customer service. He was definitely thorough explaining services performed on my vehicle, thank you
Omar gave outstanding customer service.
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