The staff at Honda of Oakland is very nice I never felt like I was being pressured to buy
The team is very friendly and I have been telling everyone about my positive experience
The person we spoke with, both on phone and in person, wasn’t forthcoming about the total price of our repair. This led to a misunderstanding and me needing to clarify pricing multiple times before getting an honest answer about total price, which was $200 more than what was quoted on phone.
Prices are high for a work being done at your shop, and perhaps this is unchangeable, but communication about these prices should have been much more clear.
Carlos Molina provided a very good service.
We called and left message for 2 days and no one got back to us.
Great service!!!thank you
John Jeffries was great to work with, made everything easy, and thorough.
Haven’t received my car yet. So far, everything good. Tommy is wonderful!
Thank for walking me through everything Diem! Appreciate your knowledge and help.
Excellent service. Thank you.
Darius was absolutely excellent to work with. Clear, communicative, and gracious. Very grateful to work with him and we will recommend him to others.
I took my car in for regular service. I needed the car for the weekend and was promised it was plenty of time to finish the job. They broke a bolt in my engine block and were not able to find me a rental vehicle. I had to borrow a friend's car. The next week I couldn't get a hold of anyone until Tuesday. No updates, no voicemails returned. I called 6 times all day and nobody would answer or return my call. I had no idea when my car would be ready. A person needs to plan. When they finally called me back on Tuesday, the rep promised me a discount for the inconvenience. When I picked up my car on Wed there was nobody to talk to except the cashier. No discount applied. $3800 service.
Thanks I had wonderful service. Thank you.
Tommy was attentive, gave clear explanations, and made sure I knew how to reach him with any questions. He was accurate in his cost estimate for service and about the time the work would be completed.
John is an excellent member of your team.
He is a real asset!
Thank you
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