Thank you so much for your help Tommy!
John is great. I know I wasn’t the only Honda owner bringing a car in for service, yet John made me feel that way.
Taz was very helpful and responsive to our needs. Thank you, Taz!
Very responsive to questions and fair with pricing. Made sure all paperwork was complete to me. Exceptionally polite
Excellant service an was kept up to date about my car service
When you scheduled me you said it should take 45 min. I was there for 3 hours. It was very disruptive to my day and I wouldn’t have waited.
Muchas gracias por su servicio
The tire pressure light came up a day after the service. Since I was about to go away, I didn’t have a chance to bring it back in.
Omar Mohamed was exceptional.
John Jeffries went above and beyond during my service experience. Despite them being short staffed, he took his time to explain everything I needed and did not rush my service. He was thorough and knowledgeable. I really appreciated his support with my concerns about my vehicle. He was patient and helpful.
- Camille L
Asked for a duplicate remote key for my 2016 CRV since I lost number 1. I was surprised when they also ran my car through a multipoint inspection. I thought ok, then the bill came to 495 bucks. Whatever, but I didn’t expect a 3 percent charge for paying with credit card. Extra 15 bucks, really? I go to my supermarket or restaurant and they don’t charge card fee. So if I paid for timing chain and other repairs totaling 6000 , credit fee would be $180. Come on, where is “valus adde”? INot here at Oakland Honda.
Omar was amazing. So professional, and he explained all the details. A very kind gentleman. Taking the necessary time calmly instead of rushing. Look forward to working with him again.
Great service, customer care was outstanding
Taz was very polite & professional.
John Jeffries is very courteous, efficient and professional.
He also quickly and patiently answered some additional questions which came up after I had left the site.
Tommy will make a great manager
Victor is a great representative of Honda Oakland – professional, courteous and knowledgeable. He took the time to explain to me the results of the diagnostics on my vehicle, possible issues, and ways to address it and minimize any damage to the car. In my opinion, Victor is a great asset to Honda Oakland and the reason I will continue to bring my car for servicing there. I hope you share with him my feedback. Thank you.
I was overcharged and had to request an adjustment to my bill.
Victor Martinez was absolutely awesome. He kept me involved with everything that was going on with my vehicle. He went above and beyond to make sure everything was completed in a timely manner. He was very knowledgeable about my situation. I will definitely be doing business with him and Honda Oakland again.
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