Darius was absolutely excellent to work with. Clear, communicative, and gracious. Very grateful to work with him and we will recommend him to others.
I took my car in for regular service. I needed the car for the weekend and was promised it was plenty of time to finish the job. They broke a bolt in my engine block and were not able to find me a rental vehicle. I had to borrow a friend's car. The next week I couldn't get a hold of anyone until Tuesday. No updates, no voicemails returned. I called 6 times all day and nobody would answer or return my call. I had no idea when my car would be ready. A person needs to plan. When they finally called me back on Tuesday, the rep promised me a discount for the inconvenience. When I picked up my car on Wed there was nobody to talk to except the cashier. No discount applied. $3800 service.
Thanks I had wonderful service. Thank you.
Tommy was attentive, gave clear explanations, and made sure I knew how to reach him with any questions. He was accurate in his cost estimate for service and about the time the work would be completed.
John is an excellent member of your team.
He is a real asset!
Thank you
Tommy explained the issue with my car thoroughly.
Darius was super helpful today, thank you!
Darius Fisher and all of the Employees at Honda of Oakland
deserve a tremendous amount of respect and credit for their total
dedication. I encourage the company to give everyone a substantial raise. Thanks for everything.
Great Service. Thank you!!
Diem Nguyen is professional, friendly and helpful. I enjoy the service and thank him all in my heart.
Victor Martinez is great! Very professional, communicative, and knowledgeable. I felt he was very transparent with what needed to be done with my vehicle and honest. 10s across the board!
Good service and helpful advice
Victor provided top notch customer service! Friendly, responsive, informative and respectful!
Carlos was efficient and knowledgable. He kept me apprised of the progress of the work being done on my car. Another perk, I was able to catch the shuttle home after drop off, as well as when my car was done.
Excellent service and explanations.
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