Tommy Jung went above and beyond in making sure my service was done correctly. My experience was painless and professional. Tommy deserves a raise. Cheers.
Victor Martinez was amazing from the start. I am a customer of Honda of Oakland for my service needs but this was for a GEICO insurance claim. Victor kept me informed of each part of the repair process. He made the entire process not stressful at all. He even went above and beyond and followed me to the enterprise rental car place so I could return my GEICO rental and took me back to Honda to my fully repaired vehicle. He didn’t know I was kinda of stressed with having my autistic child walk back to Honda after returning my rental and he really helped with that and I am very appreciative of it. Thank you again Victor for being an amazing person!
Every time I come they try to sell me something instead of doing what I came in for. He tried to sell me on parts I had just got replaced. I will never deal with Honda of Oakland again.
I already filled it out! ????
I thought that one of the nice things about taking my car into the dealership, even though it cost me more than at other shops for basic maintenance, would be that you guys would give me a little special treatment like washing it before I picked it up. I think you have done that in the past. But no more.
And then to add an unexpected $70.00 surcharge for using my credit card was the last straw. These are small things perhaps, but I felt ripped off and I won't be back.
Service was thorough and complete. My Honda runs like a new car!
Victor was outstanding. He was extremely personable yet professional, clearly explained the work needed on my car, kept me updated about the status, and even found me a discount coupon. I am completely satisfied.
Excellent—thank you Victor!
I was completely satisfied with Victor’s service and knowledge.
Victor Martinez is just perfect. Person kind went through things that the car needed to get done just perfect. When God made him they broke the mole. There’s only one of him the world need more people like him
John was so nice and helpful! Went out of his way to help. I needed some tire pressure caps and he gave me several extras just in case for the future too.
Very responsive, thorough and had great customer service.
Very helpful and super nice guy.
John was awesome and very attentive. He went above and beyond to help me! -Darryl
Very bad service from last time cause did install my bottom engine cover
Taz is very knowledgeable, caring excellent customer service
John was great, very professional and had good hustle. I checked my car in and had all the details in hand after less than ten minutes. When I picked up my Honda he was very clear when explaining the work and recall that was completed. Thank you John. See you next time dawg.
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