Taz was knowledgeable and very helpful.
He communicated with me very well
Taz was amazing! Fast, friendly and on point.
Tommy is very friendly and explained everything to me.
Day 1: I dropped off vehicle for cosmetic repairs. This was an appointment set up weeks in advance to replace a part that was damaged while vehicle was on transport truck (car was purchased on 2/7/25). I had to wait for parts to be ordered and arrive, so appointment was set for 2/27/25. After I was already home after dropping off vehicle, I was called and informed that the part was actually never ordered. Why was I not informed of that when I dropped off my vehicle? I would have rescheduled the appointment and taken my vehicle home.
Day 2: I was called and informed that the part had arrived, but it was the wrong part that was ordered the previous day. This is now the second day of me not having my vehicle.
Day 3: My vehicle was finally ready to be picked up. When I received it, it was filthy, despite having talked to the representative at drop off
about having it washed.
Super fast and friendly. Awesome service.
Appreciate all the help and service and getting my car ready that same day,
10 out of 10! Fast and timely. Courteous and kept me updated. The driver who came to pick me up and bring me back when my car was ready was also fantastic. Thank you!
Max was very attentive to my needs as well as thoseof the car. He was able to find discounts and coupons to reduce the co.. And I got the car back the same day which hasn't happened for awhile.
John was helpful all the way through.
John was excellent. Very nice, and communicated effectively
Matthew did an amazing job!!!
Max was awesome! He’s very friendly and helpful!
Everything went smoothly. John was great and the whole team went above and beyond for me today. Thank you!
Shuttle Driver is a cool guy, give him a raise, professional and kind.
The whole service in Honda of Oakland was professional and very good and I would recommend them to all my friends and families
He's very nice and kind I'm very happy with He's customer service
Tommy is always considerate and completely honest about service and needs for your vehicle. I trust his judgement and integrity. Thank you.
Max was great - super friendly and helpful
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