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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2838 reviews 66%
4 star 871 reviews 20%
3 star 86 reviews 2%
2 star 275 reviews 6%
1 star 228 reviews 5%
Review Us
Oluwajare F.
5 out of 5
3/14/2025
John went above and beyond for me, really nice and great service
Will J.
5 out of 5
3/13/2025
Thanks for fixing the recall issue on my car - good communication and I was impressed it was done within the same day.
Sandra H.
5 out of 5
3/13/2025
Victor was wonderful. Very knowledgable, kind and very understanding. I was very pleased and will continue to use Iakland Honda and ask for Victor as my service advisor!
Dylan M.
5 out of 5
3/13/2025
Excellent service
Punit S.
5 out of 5
3/12/2025
She was great!
Juan H.
5 out of 5
3/12/2025
Thanks.
Linda D.
5 out of 5
3/12/2025
My experience with Victor was superior! I was an old customer with a Honda Pilot and did not like the person I dealt with. Linda D
Anteneh A.
5 out of 5
3/12/2025
yes it is fast and reliable
Amy N.
5 out of 5
3/12/2025
Very professional kind and welcoming. Thank you John!!
Shana Z.
5 out of 5
3/11/2025
Please have shuttle service until 6 pm
Claudia L.
5 out of 5
3/11/2025
Very good service.
Cara M.
5 out of 5
3/11/2025
John and everyone else there was great. Thank you!
Josue R.
5 out of 5
3/10/2025
Taz was great!
Jeffery T.
2 out of 5
3/9/2025
Hong was nice and professional. But, getting to Honda of Oakland and having to wait and so forth - cost me money and time. It was a Honda problem. I pay a lot - they should offer a free something ... Or, reduce a payment - when the factory recall is caused by them.
Jimmy J.
4 out of 5
3/9/2025
I truly appreciate the attention to detail and professionalism. I’ll definitely keep an eye out for the Honda survey and will be sure to reach out to my advisor if there’s anything I need to discuss. Thanks again
Yawo A.
4 out of 5
3/9/2025
Thanks to my advisor for pointing out all the delayed services I have to catch up with.
Eleno J.
5 out of 5
3/9/2025
Efficient!
Cindy Z.
4 out of 5
3/8/2025
Max provided excellent service. Usually when I come to the Honda shop, I just expect to be upsold for everything but Max was real and authentic. He let us know the work that would be done and had an overall really positive demeanor. When I come back for anything to Honda, I’d love for Max to be our rep again
Toni V.
5 out of 5
3/8/2025
Thank you to Victor and Taalib for providing an excellent customer experience. Great job to both!
David J.
5 out of 5
3/8/2025
Victor was friendly, knowledgeable and professional. We were very happy to have had Victor as our advisor. Advisors like Victor make us want to return to the dealer for service.

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