Courteous and efficient service from all team members. Thank you!
Tommy was exemplary. Best customer service I’ve had to date at Honda of Oakland. Perfect gentleman, competent and supportive. Made me feel I was completely informed, and had more important information than I expected. He was highly respectful of my money and my time. Tommy really went the extra mile and more.
That man deserves high marks and a raise!!
John went over and above to help service my car. He was professional, and asked SMART questions . I appreciate his approach to my problem and is solution oriented thinking . This was my first experience at Oakland Honda , and I would return only because his professional service .
John is an excellent service writer. Knowledgeable and explains what’s needs to be done with expertise. I appreciate his superior level of customer service. As always, I’m very satisfied with the repair and service I received. But Honda charges too much
John was amazing!! He went above and beyond to communicate with me and found incredible deals/coupons to save me some money! I look forward to working with him again in the future!!
Text notifications were very convenient for keeping me informed on the status of my vehicle including the need to replace the filters. Communication level was just right. Thanks, John!
Great service and prompt.
Taz was really friendly and helpful. The service was done fast and i am satisfied with it. I will conitnue to bring my vehicles to Honda for services.
I like the streamlined intake process you’ve introduced, also the text verification of recommended servicing. Staff were polite, efficient & upbeat, good job ????
Easy to work with
Prompt
Clear
Accommodated my complimentary year 1 service
I had an excellent experience with Honda service, thanks to Tommy Jung! Tommy was prompt, professional, and explained everything clearly. The entire process was efficient and stress-free. I really appreciate the clear communication and exceptional customer care. Definitely a 5-star experience — thank you, Tommy and the Honda team!
5- he was very friendly and took care of me needing a rush to leave town. He made sure to have my car up to speed with warranty.
Service finished before expected time. Thank you Victor
Victor was absolutely amazing. Nothing short of perfection. I wish there were 10 stars to give him he is just that good. He is thoughtful, communicative, and downright amazing. Honda is very well known for its service. I’ve been with you for 20 years. And Victor is just fantastic.
I enjoyed my visit with Tommy Jung today. He was professional, patient, and understanding. Looking forward to keeping my automobile in good shape under his care. Thank you!!
Victor was great! He explained everything to me in a way that I was able to understand. Everyone I talked to was very helpful.
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