Victor did a phenomenal job keeping me informed.
Taz was very helpful throughout my transmission problem of Honda 2018 and kept me posted on what is going on and how long they will be able to fix it and helped lower my stress level. So scary to drive with transmission problem blinking on the dashboard on a freeway from Michigan to California . Now am back in the road and my car drives smoothly again. Thanks Honda of Oakland.
The appointment was difficult to schedule.
The scheduler gave me incomplete information regarding the recall and time to repair.
The service manager did not have any information about why I was there (but was very professional and made sure everything was correct and wxplained all of the recalls to me).
The shuttle never showed up ineither direction.
Victor was super friendly and helped me out with my tire issue. Would come back and have him as my advisor again.
The staff was amazing, I was very satisfied with the wait time and service. I want to say a special thank you Taz who was my service advisor she was remarkable.
Max delivered great customer service throughout my visit. He had a great attitude, and was very communicative about my vehicle’s updates and shuttle status. I look forward to working again with Max in the future.
Rodrigo and Dallas were pleasant to be around with, great conversationalists, and safe drivers. I enjoyed the shuttle service they provided.
Tommy Jung was very professional and courteous helping me decide which services to choose. The maintenance was completed on time, and my 2009 Accord seems to be running well. Thanks Tommy for your assistance, and thanks to the crew for a job well done.
Taz stewart was a talent person and very helpful
Thank you for your help!
Thank you for your support today
It was a pleasure to work with John Jeffries.
Taz was awesome! The wait when I arrived was a bit much to drop off since I had an 8 am appointment. I arrived at 755 and it took around 25 min mostly of just waiting in my car. Once Taz helped me she was very helpful and friendly and efficient.
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