I was very happy with the advisor's knowledge information, and help. The service took a little longer than I thought it would, but that's not his fault.
Unlike some other experiences I’ve had at your dealership, John represented you very well and took good care of me. Thank you much!
Excellent service from start to finish.
Great service but long wait for oak change but staff was courteous and waiting room nice
John was great. Explained everything really well. Your service line was slammed and he still took the time to speak to as if I was the only one there.
John made me feel welcome as soon as he came to the car and focused on me when I was in front of him. In addition to the automatic system messages he came to make sure I saw the message and ask if I had any questions about the maintenance.
Max was wonderful, he made the experience
Easier and even though Honda of Oakland Service Dept was short of staff he was great and had
A great attitude. I am very pleased with the service and outcome.
John was great. I just don’t understand how your dept can still take cars to be serviced after 1pm and close by 5pm . Just an observation.
Very attentive to the my concerns
Customer service was excellent for nice guy very helpful and caring got me in an out thank you so much .
John did a great job being both personal and professional and effectively helping me get my car checked in and stayed in contact with me as needed while my car was in service.
5 out of 5 start to finish. Attentive, knows his business, makes sure he’s got the particular customer and their car understood.
Hong was truly professional and friendly.
Max exuded happiness - a man who likes his job.
Very polite and easy to talk to. Thank you.
Good advices! Didn’t push for any unnecessary services, Very professional!
Victor was courteous and proficient. He patiently addressed my questions about the Multi-Point inspection report highlights.
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