Tommy was very helpful and friendly. He delivered my car after service on time and was very clear with questions i asked him about the service. He delivered a very efficient service. Thank you Tommy!
Omar was very patient and helpful.
When we called to make a service appointment for our 1st maintenance on our 2025 CRV, the Honda rep told us that we would get the first 2 services complimentary. But then when we brought the car in to Honda, the service tech told us that only the first, and not the second, service would be free. The tech also said that some of the items on the scheduled maintenance would incur a charge. Super confusing and seems dishonest to first tell us the service is complimentary but then charge for some parts of what was supposed to be included. Super disappointed. I’m Japanese and take pride in Japanese brands like Honda but the service here feels dishonest.
Victor did a great job, excellent service and made me feel like a priority
I feel very good experience with my car's service.
John was great. Responsive and courteous. He got the car waxed and vacuumed and installed my windshield wipers for free.
Omar was great, very communicative and helpful
Victor was very professional and polite.
Excellent. Tommy is friendly, professional, and knowledgeable. I appreciate his time, and commitment to providing quality customer service.
John was very direct and professional and made some good suggestions for my vehicle. Thank you for suggesting that my turbocharger be replaced. Come to find out my head gasket did not need to be replaced, spark plugs which was new. The total was outrageous $7,059. A second opinion is always needed and I’m glad I didn’t go with what was suggested by what the paperwork provided. When you said my transmission fluid didn’t need to be changed was a red flag especially my vehicle being at 109,000 miles and since you said I needed my head gasket replaced it was not recommended. That’s why I needed a second opinion. Picking up my vehicle nothing was explained to me about my vehicle. Unfortunately John was out that day. As for Honda overall I’ve been bringing my vehicle to Honda since 2019 and I’m learning how Honda the dealerships are money driven and overpriced. I will take my vehicle to certified mechanics that will be truthful and go the extra mile and not be money driven but is dedicated to the totality of your vehicle.
Thanks Taz. Your help receives a 10! You were courteous, informative, and followed up on a timely manner. Much appreciated!
I think you have my email incorrect. It’s
Omar was phenomenal, wonderful customer service.
Thank you, again.
Just the waiting process with a APPORTIONMENT. Came in at 9:15 didn’t leave untill after 12 .
Omar was a great and helpful guy
Great team!! From the scheduler who was the kindest sweetest human being and got me in right away. To th to the.folks taking care of me at the dealership itself. Quick, efficient, great experience and well priced.
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