Barbara is an amazing person to work with
Mr. Jeffries represented Honda of Oakland with top of the line class and professionalism. I am very satisfied with the customer service that I received for my Honda during my Honda of Oakland visit.
Very helpful and friendly
This is the s second time Tommu helped me and his service was excellent. I will definitely come back for future service to my honda.
Tommy was friendly, knowledgeable, and helpful. Thank you!
Omar Mohamed was very helpful and kind, I really appreciate his customer service. Thank you!
The agent was very professional and helpful. I would have preferred knowing in advance that there is a 3% surcharge for using a credit card.
Omar was hard working, considerate and knowledgeable.
I am not happy however with the surprise warning light for an issue with the drivers airbag. It appeared when my car was in Hondas custody … it may be related to original stolen vehicle claim … or just circumstantial. Hard to know but not a happy surprise.
Oakland Honda picked up my car personally, shoved the problem, and personally returned it to me. I cannot tell you how much I appreciated this service. I thank Taz, the mechanics, the drivers and any other personnel involved in this endeavor! It was awesome!
Taz thanks plenty for your assistance. I appreciate you !!
Please apply 10 out of 10 to Taz advisor report card , excellent.
Very very nice and treated me very well, I would come back again and again
Taz is professional and a pleasure to work with.
Hong was very thorough in explaining what my scheduled maintenance involved and how much it would cost. However, I would have liked more timely updates as to when I could expect the work to be done. I needed to plan how I would get to the dealership to pick up the car (I was walking) and whether I needed to make alternative plans for the evening if my car had to be kept overnight. I called several times, wasn’t able to reach him. Even when I was, he was fairly vague which was frustrating. I do understand timing of service work is unpredictable. But for the future, better updates would be nice. Hong was otherwise great and I will continue to bring my car there for servicing. One more thing: I often get calls and e-mails from Honda reminding me I need work done when I’ve just done it. Left hand doesn’t know what the right hand is doing…
Very efficient and helpful
Tommy was so great. Quick, professional, fun, and personable.
I had a great experience with my advisor Tommy Jung at Honda of Oakland. He explained in detail all the services my car would need. He has a wonderful attitude and is very pleasant to talk to. He is definitely a excellent service advisor.
Everyone was super professional and helpful and polite — thank you!!
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