Diem did an excellent job with my car and servicing the repairs. Thank you for going above and beyond. So happy to have my car running a lot better.
Hong was able to fit me in without an appointment. He provided efficient and great service. He was very prompt and polite.
They didn’t fix my car problem
Thank you for all your help!
After taking my car in for a A129 service, I now have a hydrogen leak and the service department said that if it’s their fault then they would pay for a car while they look to fix it. And tell me… how could a customer cause a hydrogen leak in a fuel cell car. So I came home with no car for a holiday weekend. Supposedly the place where they have a contract has no cars because of the holiday. Now I am without a car for God knows how long. And again, Honda will reimburse me for rental car expenses while my car is in the shop IF this is something that they have caused. SMH.
I have a stick shift. No change needed
We were frustrated that it would take 3-4 hours to do the software update (in the recall letter, it is a 15 minute job). Hong sent a shuttle at 4 PM and explained that only 2 of the 5 updates completed and the 3rd one would not even load. He told us to bring the car back early next morning and he would take care of it with the Honda technical support connected to the car.
The work was completed around noon and we picked up the car.
Hong was courteous and patient to answer our questions.
Thank you Chris for your continuous great service. I greatly appreciate it.
Thanks for Efficient, courteous service. Only one complaint: disappointed that you no longer wash cars as part of the service. That was such a nice perk. Otherwise, happy to be back.
Thank you so much for the excellent customer service every visit Chris. Much appreciated
The service agent was great, but the additional service I was told is needed is WAY overpriced. It would make sense to make the additional services recommended to not be overpriced so that customers would want to purchase it.
Keep up the good work and thank you Tommy!
Excellent customer service he was awesome
Everybody is always really Pleasant at this Honda. And helpful. Thank you.
Thank you very much for helping!
Staff people are very nice ????
Thank you Chris Abemthy and Dien you guys so kindly and wonderful !!!!!
Why isn’t there a number I can call to reach the service department directly.
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