Tommy was amazing! Great customer service and he deserves a raise.
Thanks Tommy!
Happy New Year!????????????????
Diem provided excellent customer service and was extremely helpful, responsive and respectful. Nothing but high praise for him
Diem was courteous and knowledgeable.. The best service technician yet.!!!
This is my second time to visit Okland Honda. I had great experience at first time last year for overall check up. This trust led me to visit this time to annual check up for my CRV. Darius was very kind and supportable. He prepared & suggested options which I needed but I didn’t know the detail.
For example, when I hesitated to choose the service option because of price, he suggested alternative option and set up the reciept with my coupon. I really appreciated and for sure I’ll revisit next year and year. I’ve visited various honda service location in CA, such as SF and LA. But Okland Honda is first time I’ truly satisfied. Hope to let you guys know how great service you’ve offered to customers. Thanks!
Tommy Jung, Elton Hom and the team seem to have done a great job. No problems so far after they repaired my car. Can't let the rodents win!!!
Hong was excellent!!!
S.Hatfield
I was driving on the freeway in the rain for about 5 miles after picking up my vehicle, the “tire pressures low” sign went off. It's greatly impacted my drive. I wasn’t able to pull off the road because the traffic was so heavy and I thought to myself that even I stop somewhere maybe in a gas station, I still don’t know how to fix it. So I just drove very carefully until I got home. My son fixed it for me.eventually.
I was very impressed with Victor and he is extremely knowledgeable, has excellent communication skills. I can’t say enough good things about Victor.
A car that pulled up behind everyone was helped before the few cars that were already waiting. Just because someone steps out of their vehicle doesn't mean they should be helped before everyone else. --Do not contact me regarding this, just make sure staff is mindful.
Erin was a great service rep!
Carlos is a STUD!!! Best of the best
I was not told I had a nail in my RR tire and I drove off with it not being repaired. Now I have to go in a 2nd time to get this fixed. ?????????????
Carlos was great. He was responsive and thorough.
Very attentive and informative staff.
Great service. Tommy Jung and Kyle the service shuttle driver.
Is very good service kids doing the good job
I really appreciated all of Victors efforts to making sure I was taken care of especially catching the break light. Also appreciated understanding of my circumstance as a new single mom and helping to ensure just the necessary things for safety were taken care of instead of all the additional extra things.
Thanks so much, Victor!
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