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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2846 reviews 66%
4 star 874 reviews 20%
3 star 87 reviews 2%
2 star 277 reviews 6%
1 star 229 reviews 5%
Review Us
Cassady C.
4 out of 5
3/10/2024
Carlos always does a great job. He is clear and concise and provides great customer service. I trust him for anything related to my car and maintenance.
Christine M.
4 out of 5
3/9/2024
Happy to have been coming here for years. Tommy goes out of his way to serve the customer.
Misako R.
5 out of 5
3/8/2024
Good Job ????
Cindy H.
5 out of 5
3/8/2024
Knowledgeable and look up current service sales for me. He was kind and approachable.
Susan U.
5 out of 5
3/8/2024
Tommy Jung best service advisor I’ve had at Oakland Honda in 5 years. Great guy!
Spencer L.
4 out of 5
3/7/2024
Thanks Tom
Judy Lee.
4 out of 5
3/7/2024
It was just an oil change and inspection, very quick and easy in and out.
Anatoly S.
5 out of 5
3/7/2024
5 stars
Robert S.
5 out of 5
3/7/2024
Victor was very friendly and helpful. I received excellent service.
Barbara R.
4 out of 5
3/7/2024
Good service. The costs of a routine service are however astonishing. I am wholly surprised by how much I had to pay.
James R.
5 out of 5
3/6/2024
Thanks
Catherine P.
5 out of 5
3/6/2024
Tommy exceeded my expectations. He was wonderful support with good explanations. He has my highest recommendation
Angela Brown.
5 out of 5
3/6/2024
The service I've always received @ Honda Oakland is phenomenal ???????? ???????? The Staff are truly team players and I appreciate them. Thank ypu
Cameron S.
5 out of 5
3/6/2024
Tommy was great. Thank you.
Yena F.
4 out of 5
3/6/2024
Good service. Chris said he would try to have car done by 11:00 and he did.
Joann B.
5 out of 5
3/6/2024
Very happy with the services with u all Thanks
Calvin S.
5 out of 5
3/5/2024
Always great service from great personnel. Keep up the good work!
Jimmy J.
5 out of 5
3/5/2024
Provided excellent service as usual.
Claudia A.
5 out of 5
3/5/2024
Tommy has great energy and was very professional.
Allyson K.
2 out of 5
3/5/2024
Tommy and the service Honda provided were excellent. My only issue is with the dealership’s policy to add 3% to credit card charges (which I think is not legal) and to not accept checks. Most care repairs are at least several hundred dollars. It is outrageous to expect that your customers carry around that kind of cash or have a punitive 3% credit card charge levied on them. Because of this I would not return to Honda of Oakland for service in the future.

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