Victor is absolutely amazing and detailed. I’m so thankful for him.
Víctor was great! Pleasant to work with, good communication, and overall provided excellent customer service.
When I made the appt., I was told it would only take about 45 min or so. I had a 12:30 appt, checked in at 12:26, we didn’t our vehicle until around 2:20, after I went up and asked how much longer it would be. It was the lunch special for an oil change. But he was very friendly and accommodating when we were checking in. He also did apologize for his long it took, but I was a little surprised for the long wait.
Victor gave excellent advice and customer service! He is a very valuable asset for Honda!
Absolutely! She is personable, knowledgeable, and I was very well taken care of!
Victor provides outstanding customer service. This is my second time being assisted by Victor and he provided such an overwhelming positive experience. His time and dedication he takes towards his craft is second to none. Thank you Victor for assisting me and taking the time to be so humble, accommodating, professional and overall just a great person. Victor is awesome!
Professional service provided and results met expectations and satisfaction.
Wonderful staff. Great service. As usual.
Tommy took care of the issue and informed me about the warranty of repair.
Excellent. Hong provided timely service and updates.
Great service. You made my day.
Great service. Thank you Victor and the whole staff!
John does it again! This is my third or fourth time getting helped by him, and he always remembers my name—as if I had just visited the week before or saw him the day prior.
The only complaint i have is whoever rotate my tires my original 4 or 5 lug nuts was been replaced by a regular lug nuts.I hope this small issue will be resolve. Thank you
Came for the 12-3 oil change special was told “2 hours” ended up being 5 hour for just an oil change. Zero transparency and no text updates. Was only helped because I inquired about the wait for my car. Two ladies helped get my car ready while the service technician took off and didn’t come back until after the fact. Will not return due to worst service EVER.
John is a rock star at his job: friendly, attentive, professional, knowledgeable and a great communicator. I particularly appreciated how clearly he explained things, the way he elegantly integrated education into our interaction and his honesty about the level of priority of various repairs. Give this man a raise as he brings tremendous value to your business and customer retention!
Superb character. Excellent service. Good attitude.
Social