Courteous and knowledgeable.
John was great. Explained everything and appreciate his honesty.
It took almost 2 1-2 hours to fix a flat? Next time I’ll just request the shuttle.
I know my truck wS dirty. I was hoping you would provide a free courtesy car wash. No car wash is not serious but it would have been appreciated.
John Jeffries was an excellent service writer. He made sure my service was performed to the highest degree. I enjoyed working with him.
John was great! Help determine what was necessary & communicated clearly through the process.
Honda of Oakland is totally ???? AWESOME.Every Employee deserve
a substantial raise. I will recommend my friends and family to purchase their vehicles at Honda of Oakland.
Windshield washer fluid included w oil change. Just a little thing that was better than last time.
John was very helpful. Thank you.
Darius and the Honda Oakland team were great to work with. My service was done as promised, and I really appreciate the availability of a shuttle service also. Thank you !!
Excellent service muy bueno su amabilidad y el trato personal k me dieron 10/10
I will call the service manager tomorrow.
Satisfied with the service received I took my car in for recall inspection. Though the parts were not in to replace the defective parts they fixed my AC which was still under warranty it now runs great! The only thing I was concerned about no one explained to me that I should still be cautious about driving my vehicle because driving it with the defective parts because the parts weren’t in or replaced , because it could stall or stop while driving. I’ll be even more satisfied when the part is replaced!
Very happy with the service that I was provided with and the information and the constant concern expressed by Tommy. I have and will continue to recommend Honda .
When I came to pick up my car, no one discussed with me anything about what was done. I just paid and left. It also feels insulting to spend $800 and have my car returned dirty. I would like to have the option for it to be cleaned depending on how much time I have. I’m not sure I will be coming back.
Tommy Yung is really nice
Excellent customer service. Car serviced in a timely manner.
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