The work on my car was quick and efficient. I’m very pleased with the work that John was responsible for.
Darius and all the staff I had interactions with were great! Very friendly.
Fantastic service !Thank you !
Taz was extremely responsive and went above and beyond to provide impactful service. Excellent communication skills and professionalism. Made a huge difference in an unfortunate situation.
I don't like the transmission fluid up-sell. Especially for a car with under 30k miles. Stop it, it makes me suspicious of your business strategy.
Would recommend Victoria to any body
He was very transparent with the needs of my car. Very helpful.
5. Jhon was so helpful and a wonderful hustler. Great customer service ????
Darius is my guy. Very personable and knows almost every answer, if he doesn’t know he will find out and get back to me. 5 all the way around!
John provided exceptional service.
Victor Martinez was marvelous! He was courteous, friendly, communicative and helpful. He talked me thru the full process in a professional manner. Kudos to him! What I was not happy with was after I paid my quite large bill and got on the highway to work in San Jose, the TPMS (Tire Pressure Monitoring System) light came on. All the way down to San Jose and all the way home that evening,I was terrified something would happen. NOT A GOOD TEELING after my car was at the dealership for three whole days. I was not confident that special care was taken to service my car properly. I became nervous that something else might be wrong....A+ for Victor Martinez, but a B- for repair care!
Tommy was great! Very knowledgeable, helpful, professional and friendly
True assessment shouldn't just be "excellent"
Customer surveys should be honest
I discussed three fixes with the technician when I made my service appointment and again in person when I dropped off my car. Wasn’t able to do the fuel pump recall because nobody told me the gas tank had to be under half full, and they just forgot to reconnect the loose wires in my trunk which has pulled loose and which the technician and I looked at together. So, I got an expensive oil change I could have gotten anywhere and now I have to go back. Not a big deal, but not ideal either.
I am not happy about the duplicate email from you. Some of these appeared to be AI.
Victor is a pleasure to work with as he is well informed, friendly and community vocative.
Social