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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4576 reviews 63%
4 star 1642 reviews 23%
3 star 196 reviews 3%
2 star 408 reviews 6%
1 star 434 reviews 6%
Review Us
Not-Provided G.
4 out of 5
6/23/2026
Feedback if you don't mind. From a customer service perspective, I think it’s important your staff, shop greeters and service writers, introduce themselves to each customer that is dropping off their vehicle.
Timothy T.
5 out of 5
6/23/2026
Excellent fast service Completely satisfied
Sharon S.
5 out of 5
6/23/2026
I like having Dashuna as my go to person for my vehicle. She’s a very nice, personable young lady and I feel she gives me great service.
Chris &.
1 out of 5
6/21/2026
I had to wait over 15 minutes in the garage before someone came out to get the van when I first arrived, and then the process that was supposed to take 1 hour to 1 hour 15 minutes took over 2 and a half hours (simple software update for a recall). This kind of casual slowness is not how you retain my business in the future.
Karen E.
5 out of 5
6/21/2026
Leigha was wonderful to work with and Mike the manager was very helpful.
Edvonia S.
5 out of 5
6/21/2026
Tim was knowledgeable, helpful, and courteous.
Jonathan V.
5 out of 5
6/21/2026
Leigha was awesome!
Mark F.
1 out of 5
6/20/2026
I believe I was charged for something that I did not receive. I was told that they were going to touch up the scratches on my vehicle for $175. When I got the receipt I saw the $175 charge, but I cannot tell that they touched up anything on my vehicle. All the scratches that were there before are still there. The car was still dirty. It wasn’t cleaned anywhere on the body which I would’ve assumed would’ve happened if they were going to use some kind of buffer or or some kind of scratch paint. I called Randy and let him know if my concern I will not be able to bring my car back into have it serviced until late next week when I get back from out of town trip.
Gerald K.
5 out of 5
6/20/2026
Michael did a fantastic job. He answered all my questions and made me feel welcomed.
Edmond H.
5 out of 5
6/20/2026
Glad to do it
Brett K.
5 out of 5
6/20/2026
Great service.
Robert S.
5 out of 5
6/20/2026
My adviser was great,she would be an asset to any organization!!
Mary R.
5 out of 5
6/19/2026
Everything went quickly and smoothly and I believe that Shauna had orchestrated all of it. She was amazing and I certainly appreciated her efforts.
Dennis And.
5 out of 5
6/19/2026
Tyler was awesome!
Dwight C.
1 out of 5
6/19/2026
Surprised and disappointed with the final bill. Came in for an oil change ($50) and after discussion with your representative, decided on a brake fluid change ($185, net of a $15 discount) so figured $235 plus sales tax. But the final invoice added $30 for "miscellaneous charges for supplies" - where did that come from? Would have liked to have been told that upfront. Felt a little taken advantaged of.
Gregory H.
5 out of 5
6/19/2026
Stevie is always great to work with, very helpful and friendly.
Kathy Gary.
4 out of 5
6/19/2026
Thank you Randy! Frank Leta is now my CR-V’s new home.
Therese S.
5 out of 5
6/19/2026
The service was friendly and professional.
Sharon And.
5 out of 5
6/19/2026
Tyler did a fantastic job. Looking forward to working with him in the future.
Addyson A.
5 out of 5
6/19/2026
Staff were very informational and helpful! They were quick to get me settled and were polite the entire time. Service was quick and diligent!

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