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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4416 reviews 63%
4 star 1578 reviews 23%
3 star 193 reviews 3%
2 star 390 reviews 6%
1 star 415 reviews 6%
Review Us
Brandon &.
4 out of 5
6/2/2026
Tim is a joke. He deludes himself into thinking he knows about cars when in reality a monkey would do a better job. I have never worked with anyone so unprofessional in my entire life and I hope he starts improving his communication skills. I don’t speak caveman. (Hope this is one of the best bad reviews, I couldn’t keep a straight face while I was typing haha)
David B.
2 out of 5
6/2/2026
She was more interested in selling me services that I didn't need, than helping me, the client. It made me reconsider where I will go for service in the future.
Patricia M.
1 out of 5
5/31/2026
I was told my vehicle had previous body work which apparently was not the case so I was told
Lisa M.
4 out of 5
5/31/2026
Please save a car wash voucher for me. The dealership was out on my date of service. Thank you!
Lawrence H.
5 out of 5
5/31/2026
Dashuna Young was amazing. Promote her and give her a raise.
John B.
4 out of 5
5/31/2026
They're got my vehicle done short in time
Corlis L.
5 out of 5
5/31/2026
Danielle was friendly and very efficient and helpful
Xerxes K.
5 out of 5
5/31/2026
I received exceptional detailed service. Before during and after my appointment.
Anthony P.
1 out of 5
5/30/2026
Tim was great. I was inconvenienced be the rash of illnesses that hit the technicians on Thursday afternoon. I expressed my concern that the idle shut off was not working. I was told that the valve adjustment would correct this. It did not.
Robert P.
5 out of 5
5/30/2026
Danielle was fantastic.
Angela B.
4 out of 5
5/30/2026
You are all top notch which is why I’ve purchased multiple cars at Leta. My ONLY complaint is how difficult it is to get car wash coupons. My Leta for Life includes car washes but I can’t seem to be able to take advantage of it if I can’t get coupons. Every member I interacted with today was friendly, professional and extremely helpful. A+ service each and every time!!
Michael H.
1 out of 5
5/30/2026
They said it passed emissions. It did not. I wish they told me what happened and what to do next. Or offered to repair it ...they did not
Caroline M.
5 out of 5
5/30/2026
Great customer service
Martin M.
5 out of 5
5/29/2026
She did an excellent job. Drove away on time.
Ian F.
4 out of 5
5/29/2026
Shauna is great.
Scott M.
5 out of 5
5/29/2026
Fantastic service, in and out without any stress. Thank you ladies!
Deanna M.
4 out of 5
5/29/2026
Tim has helped us multiple times over the years with our vehicles and is always friendly, knowledgeable, and goes above and beyond to answer our questions. He is the reason we will keep coming back to Frank Leta!
Donald B.
5 out of 5
5/29/2026
It was great service. I called that day got right in and everybody was so helpful and nice and I just want to say it was a great experience at Leta Honda and thank you guys so much.
Thomas O.
2 out of 5
5/28/2026
Poor communication from service advisors Unnecessary wheel alignment Incomplete documentation West county Honda was my previous service provider and I trusted Joe and RJ, I don’t know any names of your service people and it seems to be someone different each time
Joan R.
2 out of 5
5/28/2026
Quoted over $500 for a small part that costs $100 or less. Seems very excessive.

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